Consulted with customers on any needed modifications or upgrades to existing infrastructure. Improved client satisfaction by addressing problems and delivering enhancements according to a schedule. Other skills that can ensure success in this field include analytical skills, business-focus approach; and the ability to stay updated with the latest technological developments. Oriented new staff for billing/reimbursement. Hands-on involvement of full life-cycle projects. manufacturing process, laboratory and business systems, Expertise in auditing computerized systems and/or GMP operations, Excellent working knowledge of GMP requirements in the pharmaceutical industry, Recent experience at a managerial level for the QA responsibility for approving validation plans, protocols and reports relating to GMP processes, Basic knowledge or experience with MRPII, document management, process control (DCS) and corporate, Manages production Information Technology operations for payer functions including: eligibility, claims processing and payment processing, Manages a virtual team of direct and contractor resources for business analysis, development and testing, Manages the release cycle process for promotions to the production environment, presents test results to the client as needed, Oversees the issue creation and resolution process, Plans for and executes projects for federal and state compliance, Manages the development, installation, and maintenance of internal and third party computer programs, Directs and coordinates activities related to the design, development and implementation of enhancements and changes, Maintains ownership of entire Systems operations from Infrastructure, Network, Change Design, development, project implementation and client communication, Establishes programming standards and program documentation requirements, Reviews current status of system applications and prepares recommendations for improvements, Oversees the change management process internally and with the client, Exercises judgment within defined procedures and policies to determine appropriate action, Frequently interacts with executives for status reporting and establishing strategy, Interaction normally requires the ability to gain cooperation of others, Provides direct supervision to individual contributors and/or subordinate supervisors, Manages team to meet schedules and resolve problems, 7-10 years experience working in MMIS and/or Implementation (DDI), 5-7 years experience in running/managing production support IT operations in a payer or State MMIS environment, Minimum of (1) year of experience in Minimum of three (3) years of experience in the design, implementation, and operation of a modern large-scale claims processing system similar to a Medicaid Management Information System (MMIS), and previous experience with an MMIS or components of MMIS, Enterprise level system management experience, Minimum of three years experience managing large technical teams (including subcontractors) across multiple projects and disciplines/functional areas, Demonstrated comprehensive experience using software development lifecycle methodologies, Demonstrated ability to manage staff in a complex IT environment, Change management process development and enforcement experience, Previous experience managing an MMIS production IT operations environment, Ideal candidate will live/work in Anchorage, but will consider remote candidate if highly qualified. Here's an example of a strong system administrator resume summary: System Administrator with 8 . Helped sell memberships for corporate accounts and individuals. Summary : Eager to apply over 25 years IT extensive experience, excellent programming / analyst skills and in-depth AS400 platform knowledge to create profitable and well-received computer software products in a timely manner. Experience in dairy or horticulture is preferred, Knowledge of market facilitation approach (M4P) is required, Knowledgeable and experienced with international development contracting policies and procedures, specifically USAID. Managed virtualized servers running enterprise editions. You will ensure our talented software team . 15%, Provides supervisory, technical, and administrative direction for personnel performing system development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules, Provide leadership, supervision, and guidance to a team of seven relating to the support and development of the enterprise SharePoint environment as well as the ERIC internal employee web portal used by 30,000 employees throughout the company, Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person, Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development, and mentoring, Communicates with management team regarding performance to Service Level Agreements, Key Performance Indicators and Governance programmes, Provide primary reporting interface to IT Operations Management at Gigamon Headquarters, Proactively report on work progress to management, Perform hands-on development on to support the team when necessary, Support the quick development process in an agile framework, Identifying areas in the Infrastructure team that can be improved and working with the team to change processes to rectify any shortcomings, Lead a team of 5-7 professional software developers and 5-10 software development interns, Lead the overall technical design and end-to-end solution design for assigned initiatives. Managed and analyzed quality of data stored in the database. Responsibility for IT Strategy, planning and budgeting, operations, service level, vendor relationship and team management. Experience 5-7 Years Level Executive Education Diploma Business Systems Manager/Supervisor Resume Summary : As An Business Systems Manager, responsible for the infrastructure and maintenance of the company's enterprise systems. 3) Write a letter to . ; PMP), Run-the-Business: Measures, monitors, and manages performance to Service Level Agreements and overall quality delivery for the respective team; implement Lean Best Practices to optimize performance, resolve issues and drive continuous improvement. Ensures the following, Employees are oriented to department, hospital and corporate policies and procedures, Employees are trained to perform their jobs effectively, Employees are cross-trained to other jobs as appropriate, Ensures probationary and annual performance evaluations are performed accurately and on a timely basis. Implemented cost/benefit analysis for new hardware and software investments. Was responsible for all aspects of multiple company computer networks to ensure the stability and security. Adobe or NetBackup, Broad knowledge of architecture of enterprise level information technology hardware (e.g., WAN, LAN and computer systems and peripherals) and software platforms, Broad knowledge of the practices, guidelines and procedures for planning, implementing and monitoring enterprise level information technology hardware and operating system infrastructures, Demonstrated customer-focused leadership ability, Demonstrated ability to effectively complete budget preparation and cost management, Manage staff in accordance with organizations policies and applicable legislation. Special project assignments related to inter-company and tax as required, Manage various aspects of the general ledger & location master systems such as testing, financial report maintenance, update & validation associated with store realignments, store hour changes, store closing and openings, new account and department requests or new allocations, 4 year college degree in Accounting required, ERP General ledger experience, preferably PeopleSoft financial systems, Provide a high level of operational stability for property based technology, Liaise with software and hardware vendors on a regular basis to remain current with technology changes and to suggest improvements or enhancements, Provide after hours support where required, The oversight and coordinate of the operations of all PAE IT communications and computer systems which enables PAE personnel to continue O&M operations 24 hours a day, Providing standard operating procedures (SOPs) and IT operational standards, The facilitation, oversight and validation for all server backups, archiving, and recovery operations, Being the proponent for all IT related services subcontracts, Providing and/or coordinating any required specialized training of PAE IT and communications site technicians, Facilitating, overseeing, and assisting with the installation, testing, maintaining, updating, and troubleshooting of all PAE hardware, software and communications systems products, Establishing, implementing and monitoring PC standards and procedures to include backup and recovery procedures, Facilitating and/or assist with the identification, evaluation, and correction of hardware, software, and operational problems, Overseeing the development and maintaining of necessary service logs and records, Coordinating required and/necessary hardware, software and systems updates from vendors, Providing technical guidance, and if necessary, one-to-one training to end-users, Developing project plans, implementing, overseeing, and coordinating the involvement of the appropriate staff, clients, and vendors to ensure effective implementation and fielding of new or enhanced IT and communications systems, Overseeing and monitor the timely resolution of user service desk/help desk tickets to include service requests, problem resolution and requests for new or replacement equipment, Monitoring the status of/with manufacturers and service providers of current/in force maintenance agreements, warranties, and site licenses, Overseeing, and assist with as necessary, the installation of internet/intranet systems to include servers, firewalls, internet appliances, broadband transceivers, power supplies, racks & cabinets, switches, hubs, fiber optic cables and CAT5 data cable, Overseeing, and assist as necessary, with the troubleshooting of all IT systems to maintain stability and reliability, Education:This position must have a Bachelors Degree in Information Technology, Computer Science or related field, Security Vetting: Must have or be able to obtain a Department of State recognized and approved Top Secret clearance and must maintain eligibility at the required security level for the duration of the contract, Language Skills: Strong professional English communication skills, both oral and written, Candidate should have five or more years of related experience working in the field of Information Technology, The candidate must have 2 years experience as an Information Technology Supervisor, The candidate must be able to demonstrate problem solving and organization skills, The ability to act independently is required, Candidate must be able to demonstrate analytical skills, researching skills, strong MS Office Suite skills and possess the drive to learn new computer tools, Having a certification as a Microsoft Certified Systems Engineer and Cisco Certified Network Administrator is highly preferred, Prior overseas experience is highly desirable, Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules, Expert computer skills, specifically in Microsoft Word and Excel, Ability to become an active and functioning member of a team, Ensure that the Lonza Global QMS is managed, implemented, and kept under validation control on a global basis, Conduct roll-out projects and projects for modified and new functionalities of the system. 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