Best regards, I tried to book a Tatkal Ticket on 18/10/2018. Bas BILLION STAR EXPRESS. Read Less. We support businesses as much as we support consumers. They also cheated other passengers who have booked the tickets to mussorie and dropped them at Dehradun only and didnt even refund the amount. They changed bus type and seat no without prior information. date of journey : Jan 18th 2014 after writing so many mails to redbus I didnt receive any reply and assurance to receive my money.Please look into this issue and help me. Voxya helps in identifying issues in your product or services. I need refund for this absolute disaster experience that my parents had to go through. Read More, Live Train Running Status Real Time Location Online, Train Rescheduled or Diverted Todays Updates, Mumbai Local Railway Station Phone Number, Cancelled Trains Today List : November 2022. The redBus Partner Advantages Live Bus Ticket Booking Fast and reliable way of booking a ticket Global Inventory Book buses from multiple countries Transparent Pricing Same as counter price, zero booking/convenience fees Analytics Get detailed data of your transactions inclusive of statements and reports Multiple Payment Options Use cash, cheque or Here's what you should do in case you are facing some issues on the Air India site: Advertisement Email your problem to - ecommerce@airindia.in Or, you may call at 011-24667473/011-24667474 (Monday to Saturday, 0930 hrs. Dear Red Bus Team, I choose this bus because i though it was true which the bus practice social distancing but its wrong. Then i had to buy for seat in front and at the back separately which cant seat together. On payment, my money got deducted but I didn't get the booked ticket. But the bus was goes without taking me, firstly they said driver is new, come 50km after that again other 50km, it means i traveled 100km On 16 September 2019, bus ticket from Singapore to Muar at 7:30am. System or network failure at Banks end or at PG before remitting Ticket Amount to IRCTC . redBus http://www.redbus.in Order No. The reason for cancellation is to accommodate the 7 new passengers and you have 6 seat vacant. I didnt take that bus as it was about to start at 12.30 am and I had to catch the flight the next day morning. This post is dedicated for them. We help businesses in organizing consumer complaints by labeling and categorizing them. A failed transaction is a transaction which has not been fully completed due to any reason not attributable to the customer such as failure in communication links, internet connectivity issues, time-out of sessions, etc. 2) when other customer from other bus with same 6666 plate number wrongly go in to our bus and just ask him where is their bag, his respond is not polite and said don't know, then said u go in my bus and ask for bag which I don't know then laughed without explaining there may be other 6666 plate number bus at other side custom redBus - Money not refunded for a failed transaction I booked a ticket Online Using my SBI Online account on 2nd September 2011, from Vijayawada to Bangalore through Varsha Travels Bearing transaction number IG65176237. We request you to book another ticket by clicking here You should check our detailed article on how brands should Follow the steps below. behaved very roughly . Money sent and deducted by money not received by red bus. Travels: Shrinath Travel Agency Pvt. 10/2022. of cancelled ticket. Registered User will be given username and password after filling an E-form on the Internet by giving his personal details. Your trip id is: 232144 Voxya team helped me to get my refund when no helpline was provided by the bus vendor. A PERSON NAMES KASIF CALLED FROM 8521309552 WHEN I REGISTERED A COMPLAINT ON CONSUMERCOMPLAINTS WEBSITE AND HE HAS ASKED FOR BANK CARD DETAILS AN OTP. It happens sometimes due to high traffic or server issues. I suggest you to cross check your Booked Ticket history before doing any new Train Ticket booking through IRCTC. Amount is with Bank. answer for my loss i have no other option to go for some other transport Sign in to see your trips to cancel on redBus website on desktop and on mobile. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. I have received comments from several users that there Payments are deducted by Bank but Train Ticket not received (Bank Money Debited but no Ticket booked) or shown on IRCTC account. Passenger: Ashwini Desai (**, FEMALE) A: There are several benefits of bus booking or bus ticket booking online through redBus, such as 1) Book bus tickets with ease from the comfort of your home or workspace. Closed. Payment settlement failed and ticket not booked: 1. Welcome back guys to the new video and in this video, I'll show you How to get a refund in irctc if the amount is deducted from your bank account but the tic. 1. Hal ini menyebabkan perjalanan saya terbantut. Closed. Passenger: subhash (24, MALE) And it didnt fit us at all. REGULAR FARES (as deducted from a Ventra Transit Account or paid via Pay-as-you-go direct contactless payment) Full Reduced Student 'L' train fare : $2.50 * $1.25: $.75: Bus fare : 2.25: 1.10.75: Transfer Up to 2 additional rides within 2 hrs: Free: Free: Free: PASSES Unlimited rides for a period of time from first use (1-Day = 24 hrs. However, even if the ticket is not booked, the total amount will be deducted from your account. Departure: **:** AM Jul *, **** OR PNR no. 2. I booked my bus ticket by REDBUS on 21 july 2019 from ahmedabad to junagadh for dated 11 August 2019 that ticket amount is 286/- Rs. They asked me to send a screen shot of the Seat Numbers: *,* Rs.240/- for AC First Class/Executive Class. kawasaki fx1000v efi vs vanguard efi a uniform rod of mass m and length 2l juice wrld documentary free Stating that I would receive the money within two days if it was blocked for some rare possible scenario. I have booked to & fro tickets for 2 persons from Delhi to Dehradun in Kalpana Travels through Redbus.in website. Write your refund request to eticket@irctc.co.in. I called up the Redbus. I havent read this before and as of now I am in this shabby bus .it is as what above said ..the boarding time was 2045 hrs and I was waiting finally it reached at 2115 and left at2200 ..in between they stopped the AC and when asked they said some fukin reason and told it need some repair and take some time.and now they stopped it in a dhaba where items are so coastly..i feel they get commission.bus is just like a ghatara one ..and I strongly recomend not to book in KALPANA TRAVELS..NOT WORTH.. Issue : money not refunded (since 23 -oct-2012 till date 21-nov-2012) For instance, I have given the cancellation policy of two different operators in the same route in redBus. The worst ever travel I had seen in my life. Rs.200/- for AC 2 Tier/First Class. Route: Pune to Thane Please do something about these unfaithful service of redbus.com and ask them to refund my money. Nagasubramanian Can I get refund on ticket cancellation? The amount is with the bank and the bank will refund the money after due verification. We are sorry we could not book the seat(s) you chose. Kindly amend your advertisement as it lies to all people who buy online! If refund is not received within seven days, users are requested to send email to onlinerefund@ksrtc.org (Accounts Section) quoting OB No. . They are not responsible for anything once the ticket is booked and they dont even try to solve the issue. the ticket amount was deducted from our account and at the time of boarding operating manager asked to whatsapp the ticket then he told me bus is canceled your amount to be refunded and switched off his no. I have booked ticket unfortunately with gender female and the driver not allowed to travel and I have requested him to unfortunately it happens and through me out of BUS.I have contacted REDBUS regarding refund of my amount due to no Redbus - Refund Please get my money refunded as soon as possible. if i am not given suitable reply and Not at all! 1) we place our small personal thing on the side empty seat, he asked me to remove, and said if we want to put, then need to buy this seat Your full amount will credited back to your account. Remember to mention your transaction ID also, if you have it. Bas yang saya naiki lambat satu jam dari waktu yang ditetapkan dan We had booked a Volvo from Delhi to Jammu, timing 18:30. Redbus is the worst ticketing website. Note : For Online Ticket Refunds, Service Charges as . In the mean time don't close your bank account or credit card . If refunds are delayed, passengers may contact VRL Customer Care. redBus 29 04 2017 . We request you to book another ticket by clicking here Mostly within 2 or 3 days the refund is done. Red bus people have never called me regarding the bus cancellation or amout refund, though I mailed them twice. The worst ever customer service and the worst ever bus. Regards, redBus is the world's largest online bus ticket booking service trusted by around 25 million happy customers globally.redBus offers bus ticket booking through its website,iOS and Android . Redbus - Very poor quality service and very high charges, Redbus - Not pickup bus on boarding station. Donot ever book this bus. 9 September, 2012 - 23:43 admin. If you find your transaction then it's fine otherwise also you'll get a refund which may take 10 days or so. DO NOT EVER BOOK TICKETS BY REDBUS. However, there was a technical difficultly on Redbus application. Worst travel service we've ever used. 10/2022. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of redBus. Pnr: DBRS1804171-DH-34 Pickup point was told RK amar Shaheed Metro Station. Bas yang saya naiki lambat satu jam dari waktu yang ditetapkan dan rosak di tengah jalan. I will never make any deal with these cheaters and frauds. Its a good initiative and I recommend it highly. The bus is very horrible and the staff were very rude. here relationship with customers that can turn customers into Brand advocates. The ultimate destination for racing and entertainment. Desired outcome: The [censored]tiest experience my parents had while travelling through this bus service from Dehradun to Lucknow. So the debited money is refunded back to your bank Account or digital wallet. My ticket also not booked and money was deducted, i was complain customer care on this number [protected] they were note down my complain and send me mail for refund money within 7 days. AHT 6666, Indian driver, not so polite when the following incidents:- User is not required to do anything. Its troublesome as during this pandemic. - Ticket not booked but money got deducted Closed Joel Subash filed this complaint against Redbus on Dec 19, 2019. We were cheated by Kalpana travels and also redbus people. 24X7 support for bookings with easy cancellation & Instant refund. conservation reg refund policy and need my money back But when the bus arrived it was shocked when it is no social distancing at all as per mention on the website. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus. In customer care and told the story, they asked me to be online and I waited for more than 10 mins on the phone and then I was told that I will get the call shortly, but nothing happened and no one called me. We booked two tickets for the bus trip through the website www.redbus.in. Write your refund request to eticket@irctc.co.in. I had paid a total of Rs.2600 for the above travel. Mailing to "eticket@irctc.co.in" is risky. We reached ISBT by 9.30 and searched for the bus for more than 30 mins, but couldnt find it. Refund. 5924707 :: Transaction Failure * If money is deducted by IRCTC and ticket not booked, will the money be credited to my account? Travels: MSRTC Ticket No: TR*Y******** I called up the Kalpana travels people and told them to refund the amount and I would travel by another bus, but they said the amount will not be refunded and also threatened me. The bus was so bad that the seats were torn in some places and the whole bus was reeking of bad smell. So please look into it as soon as possible and do the needful. Redbus may charge, at its sole discretion a one-time administrative charge of RM50, which shall be deducted from your E-Wallet balance. They strated from delhi at 22:30 and stopped at delhi haryana border (Kondli) for whole night due to non payment of state tax. Book online bus tickets in Malaysia with redBus.my. I never booked in this faulty site. Jaydeep Trivedi filed this complaint against Redbus on Jan 16, 2020. Moreover bus driver did not know the route from delhi to Jammu This bus took around 24 hours from delhi to Jammu, which should be 12 hours. [protected]. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. You have cancel the ticket in last minute when no buese are available. Redbus Ticket not booked but amount deducted from my account. Status: cancellation of ticket No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Content Covered in the video:-train ticket not booked but money deducted,my train ticket not booked but amount debited irctc,train ticket not booked showing . This is the story of bus ticket booking service provider 'redbus' , RedBus ), which started with just Rs 5 lakh and is doing business in crores today. 21 votes, 22 comments. gmc acadia clunking noise when turning. Redbus - No Refund of My amount I payed via Paytm. PNR: [protected]-3464760 I need refund for this absolute disaster experience that my parents had to go through. Please Be Carefull. - 1730 hrs. It is a place to share your concerns, issues, and have your complaints resolved. Yesterday, I booked a ticket from Madurai to Chennai for travel on Dec **, **** on redBus. I tried booking a ticket on Sunday with red bus and the transaction failed. Pune to ahmedabad Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Submit a complaint and get your issue resolved. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Passenger opted for particular berth at the time of booking and ticket not booked due to choice of Berth not available.Other reasons such as network failures etc. Attaching failure mail with trip id number which say my booking failed. In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. Not to book tickets through Redbus. We tried to open this website and book new tickets, but they were unavailable. Our customer care officer, will get in touch with you shortly for further assistance. You can also cancel your ticket through the Self Help tool 3. Claim it and get a lot of features. Boarding time was 10.20am but the bus arrived at 12pm. A passenger can use any card to pay for the ticket, not necessarily their own. Bus number GJ 1CZ 5858. We are sorry we could not book the seat(s) you chose. M- +91-[protected] The cost of tickets is Rs.2222/- then i got a mail from [protected]@ ccavenue .com with the following subject: it has taken a route through omalur mechery mettur anthiyur satya And once I did which I had to experienced such trouble. I had paid 1500 k as the bus fare for 26th December from Pune-Bangalore. Our customer care officer, will get in touch with you shortly for further assistance. Hence I booked both the tickets for Kalpana travels through Redbus.in and none of the other ticketing websites had this travels in their list. After that they did not even give me any berth to sleep or place to sit. 3) when we reach Muar bus station, he just shouted cepat turun with fierce face, this moment I confirm I want to lodge this complaint hope he must discipline himself, This is Nagasubramanian who travelled to coimbatore on BOKARO, Jharkhand, India. The procedure and guidelines for Internet booking (called, On-line booking) are detailed as follows: 1. 3. We will verify your profile along with reference checks as a part of our on-boarding process. This review was chosen algorithmically as the most valued customer feedback. I booked a flight ticket from indore to Raipur from travolook.in on 28/12/21, booking amount Rs 2937 debited from my account but ticket not booked and now travolook.in is not responding and their customer care number is also not responding, looks like this is a fake website for flight ticket booking. I have waited nearly 20 days for refund. Rs 5 lakh and booking of 5 seats Phani then realized that people do not have such options to cut bus tickets, which will help in taking decisions. abhishek batbyal 26th of Sep 2021. Is this your company? Yes, you may get the refund on ticket cancelation. Sinc the it was sleeper coach, I thought we would have the comfort of sleeping in the bus rather than seating. redBus - World's Largest Online Bus Ticketing Platform with the largest inventory of operators, routes & RTCs. Worst bus. The bus reached Dehradun more than 1 hour late. Bus came at 22:00 and in place of Volvo they send some TATA a Khatara bus. If you opt for any of these options, your tickets won't be booked if there is no lower berth available. The cost of tickets is Rs.2222/- then i got a mail from [protected]@ccavenue.com with the following subject: other than red bus. Yesterday, I booked a ticket from Madurai to Chennai for travel on Dec **, **** on redBus. Rs.180 for AC 3 Tier/AC Chair car/ AC 3 Economy. . Hello Consumer Complaint Board, Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. Redbus customer service sucks. Closed. Thanks for nothing https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. Nothing you can do with these scamming fckrs. Dehradun to lucknow bus service via shri krishna travels (jai shri ganesh travels). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Further you can directly post letter to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi 110055. I want to place a complaint to this driver. Amount is credited back on next day to the respective Bank. [protected] resolve consumer complaints In such cases, the amount is not credited to the IRCTC account. Bank credits back the amount within 2-3 working days in Account through which booking was done. But still I didnt get my money refunded but in IRCTC website it is showing " REFUND STATUS: SUCCESSFUL, sent on 17/10/2018. shrinath travel, bus, driver office executive. Share your photos and videos with others to prove the truth of your words. In this case, IRCTC reverses the amount which is credited back on the next day to the respective bank. Any failure or delay in this complex network may cause transaction failure before completion. Aasha travels (second bus) GJ 1 C2 5858 The payment was done using Paytm UPI. Total f Redbus - Wrong bus and driver number These people only try to loot money of the people by making false promises. and thereby a business which resulted me a loss of 5000 Rs and also Operator 1: Operator 2: You can check the cancellation policy using the same named option from the search page itself. To, Dear Red bus team, This is to bring to your kind notice that i booked online tickets through Red bus .com on 24th NOV2015 to travel from Hyderabad to Bangalore on 24NOV2015 for 1 Member. Read More, Details of cancelled/partially cancelled trains updated status Read More, MUMBAI AC LOCAL TRAIN Indian Railway started India's First Ever Broad Gauge Air-conditioned AC EMU Read More, Details regarding all the trains blocks including power block/mega block/traffic block are included here. 283, during office hours on all working days (between 1000-1730 hrs on Monday-Fridays and 1000-1330 hrs on Saturdays). Shrinath travel agency (first bus) bus number RJ 0999 However my booking was not confirmed and my money was deducted from my account. PLEASE PUNISH HIM. Answer Share Notify Me - 2 Indian Train Answered on December 26,2021 No need to worry, you will get your money back within 5-10 working days. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. This happens mainly because of a system or network failure at Banks end or at PG before remitting the ticket amount to IRCTC. File online consumer complaint from any state or district. thanks Cancellation of tickets can be done either through the User's login in the redBus's website or mobile application, or by calling on the customer care number; Any cancellation is subject to such cancellation charges as mentioned on the ticket. Redbus - I have been provided an already booked ticket Also the bus staff was extremely rude and one of them was drunk and misbehaved when asked to switch on the AC. Anyway I am going to take these guys to the court and get justice done to me for the mental agony they had put me through, the physical pain I had to undergo, the monetary loss I had to bear. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Read More, Trains Diverted / Rescheduled updated Status. Login into your account, and click the booked tickets. Payment was deducted but ticket was not not booked, Booked Ticket History of Train Tickets Here are the details regarding how to get , SMS Services by Indian Railway Indian Railway used to send SMS to the passengers regarding, Biometric Token System in Indian Railway For the convenience and safety of railway passengers Indian, Updated on 04.11.2022 Complete List of Special Trains November 2022 Indian Railway is announcing various Read More, Indian Railways latest Tomorrow's Cancelled and Partially Cancelled Trains list available here. I had booked a ticket for Pune-Bangalore. Aug 19, 2021. There were no amenities provided as it stated while booking, no AC, no wifi, damaged power-points and no stopover in between, and not to forget pre-departure of the bus by 40 min, without informing the passengers. This will surely increase the credibility of your complaint. If ticket is booked through paytm then TDR can not be filled by IRCTC. by 11 am om 30 04 2017 because of the delay i have missed a function I was mentally harassed by those travel agency guys ( shrinath travels) in the midnight shouting at me at night 2 am, that my destination is arrived. 1 Review. I cant booked for 2 seat beside as it was blocked. Joel Subash filed this complaint against Redbus on Dec 19, 2019, Resolution Demanded: 500 ml but they have quoted water will be provided, and the driver also This is very poor service. We had booked a Volvo from Delhi to Jammu, timing 18:30. It means that ticket is not booked even when money is debited. 2. Driving the news: The Central Ohio Transit Authority (COTA) will institute price caps on bus fares and altering transfer rules to be more flexible for . i have booked a ticket from dewas to bhopal but the ticket has been already booked by someone else from indore and due to this we have to cancel the journey Redbus - Bus didn t come mail- [protected]@gmail.com Bus departed early and was late at arrival by 3 hours! ComplaintsBoard.com is a leading complaint resolution website on the Internet. redBus Discounted Fare: INR.***. Click here to get notifications about new complaints of redBus. The online payment at IRCTC involves complex system of technical and telecommunication networking integration between customers Internet bandwidth, IT system of banks and payment gateways and is dependent on internet connectivity across various constituents. These guys are completely unprofessional and uneducated people, I have face many problems through this Bus service but the major thing was the Driver was fully drunk. Any failure or delay in this complex network may cause transaction failure before completion. Stay away from this website! We will initiate your refund of SGD 32.01 shortly. The complaint has been investigated and resolved to the customers satisfaction. The ticket costed INR ***. Big list of operators and routes, Check out various bus service offers and book confirm coach seat. Service time not kept charger unit not working, They didn't inform customers about the routes of the buses, Bus cancellation without prior notice and charging more money for lesser ticket, worst customer service, Money not refunded for a failed transaction, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. E-mail us: [protected]@redbus.sg. The staff was rude and very arrogant. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. My phone shows money debited. All of them stuck on this payment and think, what do now? Cancellation of e-Tickets before chart preparation of the train: If a confirmed ticket is cancelled more than 48 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted. Goibibo: Money Debited But Ticket Not Booked. How can other bas( same company) can arrive early while this one fail. It is a place to share your concerns, issues, and have your complaints resolved. Image Uploaded by Dr Avinash Khare: You may get a call / email shortly from us. Remember to mention your transaction ID also, if you have it. Further you can directly post letter to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi - 110055. Money had been deducted from my account and ticket was not booked. Contact numbers: 080-22220386 and 080-22221321 Ext. The scheduled departure of the bus was at 10.30 pm from Delhi. I am Mayank, from India last month I visited Singapore for travelling, then on June 22 I tried to book bus ticket using redbus.sg to Kaula Lampur after made payment the booking is failed and they send me failure message, after passed more than one month I didnt receive my refund money or money back for failure booking. It is important to find out the real reason why that mistake occurred and take corrective actions. I booked a ticket from indore to satna and they sent me confirmation with bus number and driver number but when I called on that number it was of someone else even the bus number was also wrong. Your trip id is: 232126 And more worst the bus was late for almost 2 hours. However, If you need legal advice, please contact an advocate for legal advice directly. But no one warned us that this bus was going on the different trip and route. Please contact us on 0300 303 4240 or email [email protected] with your enquiry or if you require support. It really works. IST). Bus ref: TEBG22828683 So I called the 3rd person, then I was told that the bus is cancelled and I was told to board bus of another travel which is a seater and ticket price is 550 and I would be refunded Rs.100 in the bus. Date of journey: 23-Oct-2012 But i didnt receive any payment until now. I booked for 2 seat as the earlier mentioned that the seat was blocked for social distancing.when buying also mention this bus got social distancing. Cancel Ticket - redBus SHAME ON Shri Krishna Travels services & the PARTNERS REDBUS! The money was deducted from my bank account. When we arrived to the bus stop, it turned out that this bus took completely different route. Best regards, The date of my travel was 19th November 2012 to Dehradun and on 20th Nov to Delhi. Sreekanth, Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071. Vikram tej k we have booked a bus ticket from anand vihar (delhi) to muzaffarpur (bihar) on 17th april 2022 through goibibio. ticket not booked money deducted irctc l tickets not booked but money deducted. If a passenger has opted for a particular berth at the time of booking and ticket not booked due to the choice of berth not available or due to the failure in the network may create a situation of 'payment settled but ticket not booked'. But the Bus started at 12.30 am i.e 2 hrs late. Actually the booking agent had created big mess by booking two different tickets with two different buses for my family and i told him that was not my problem it`s because of your mistake why should I face a problem with my kid, But what ever many be prob Iis I want the ticket with same bus ref: seat d4-DH 31 so finally i got a ticket in this same bus and seat no D3 where i have to pay to the bus driver and I been informed from REDBUS booking agent that that will money will be credited into your account as of your previous booked ticket [ref : mention above] so i am still waiting for my money.

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