2. For more information, see November 5, 2019, update for Outlook 2016 (KB4484139). Policy control The policy values that are definedthe Autodiscover Process section can be either policy-based registry values or nonpolicy-based values. In the dialog box that pops up, type regedit and press enter. Table 1: Autodiscover endpoint candidate sources. If all lookup methods fail, Outlook can't obtain Outlook Anywhere configuration and URL settings. For more information about the client-side management and administration of Autodiscover, go to the following Knowledge Base article: 2612922 How to control Outlook AutoDiscover by using Group Policy, More info about Internet Explorer and Microsoft Edge, White Paper: Understanding the Exchange 2010 Autodiscover Service, White Paper: Exchange 2007 Autodiscover Service, 322756 How to back up and restore the registry in Windows, November 5, 2019, update for Outlook 2016 (KB4484139), Cached URL in the Outlook profile (new for Outlook 2010 version 14.0.7140.5001 and later versions), Direct Connect to Microsoft 365 (new for Outlook 2016 version 16.0.6741.2017 and later versions). First, if the mailbox is a consumer account (for example outlook.com), the well-known endpoint is attempted. When they are deployed through GPO, or manual configuration of the policies key, the settings take precedence over the non-policy key. If you entered the data correctly, you receive the following message: You are now verified for the rest of this browser session (30 minute maximum). An example header might be: X-Nego-Capability: Negotiate, pku2u, Kerberos, NTLM, MSOIDSSP. If this step does not retrieve a payload, Outlook moves to step 3. 3. The Exchange Autodiscover service provides an easy way for your client application to configure itself with minimal user input. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved . Also, for unexpected Autodiscover behaviour, you may have to include or remove the following registry keys on the affected client computers: Outlook will also perform certificate checks to prevent redirection to potentially harmful URLs in this step. Step 3. Under Microsoft Office Outlook Connectivity Tests, select Outlook Autodiscover, and then select Next. Autodiscover runs at the following times: At set intervals to collect changes to URLs that provide Exchange Web Service features (OOF, Availability Service, and so on). At the next screen, fill the user's name, email address and password on the corresponding fields and click Next. The key is HKEY_CURRENT_USER > Software > Microsoft > Office > 15.0 > Outlook > Autodiscover . The actual password isn't required because no authentication against Microsoft 365 servers occurs if you're experiencing this issue. This potentially allows an HTTPrequest that cannot be reached to time out faster, which will improve overall performance. If Outlook still is going to the autodiscover URLs, then launch Process Monitor to track registry acess and see if these reg keys are read. As soon as the web service provider or web hosting provider resolves the issue, the Outlook registry key must be removed. While configuring any account like Office 365 in the Outlook application, a prompt occurs, known as Autodiscover prompt in which there is a permission asking to allow website for configuration with the server settings and an Autodiscover URL settings is used for it which is different for different host provider. Within Autodiscover add a DWORD (32 bit Value) with the name ExcludeHttpsRootDomain and set the value to 1. To resolve this problem, review the Autodiscover-related registry data you may have on your Outlook client, and ensure the data is configured correctly. Now try adding your account to your Outlook profile using Auto Account Setup, entering your name, email address and password. First clue is that the key doesn't exist. The contents of the header depend on the authentication capabilities of the client computer. [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\<Office_Version>\Outlook\AutoDiscover] <Office_Version> depends on your version of office installed as seen in the below table. Then, you can restore the registry if a problem occurs. In order to disable SCP lookup from windows registry, open Registry Editor and navigate to the following registry path. Also, if you are unsure if the registry data is needed, consider changing the data for any of these registry values to zero (0), and then test Outlook to see if you experience a difference in Autodiscover. When Microsoft Outlook tries to retrieve Autodiscover information from a server that's running Microsoft Exchange Server, you may experience unexpected results if you're using one or more of the available registry values that can be used to control Autodiscover. 3. Therefore, please ensure that you follow these steps carefully. Exit Outlook. Unfortunately, this documentation is incorrect, the ExcludeSrvLookup value doesn't exist in Outlook code. An HTTP status code of 200, but with a payload XML that tells Outlook to use a different smtp address as the target address. The ExchangeService.AutodiscoverUrl method in the EWS Managed API implements all three phases of this process for you, so if you are using the EWS Managed API, you don't need to worry about implementing Autodiscover yourself. Whenever you are working with authentication, make sure that your code meets the security requirements of your organization. Set the following values for the Value Names listed below: "ExcludeScpLookup"=dword:1. There are three specific certificate errors that the user can decide to ignore and have Outlook retry the http request: WINHTTP_CALLBACK_STATUS_FLAG_CERT_DATE_INVALID There's a problem with the date in the certificate properties, WINHTTP_CALLBACK_STATUS_FLAG_CERT_CN_INVALID There's a problem with the common name in the certificate properties, WINHTTP_CALLBACK_STATUS_FLAG_INVALID_CA There's a problem with the certificate authority in the certificate properties Go to Microsoft Remote Connectivity Analyzer in a web browser to solve Exchange Server Autodiscover not working. To search for IMAP in the test results, follow these steps: Rest the pointer in the Remote Connectivity Analyzer test results page, and then press Ctrl+F. The following figure shows the three phases of the Autodiscover process. This lets the Autodiscover process add a special header (X-MapiHttpCapability:1) to the discovery process so that the Mapi/Http protocol settings can be evaluated and processed.Legacy Authentication Negotiation Control, Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\RPC It should be. Exchange publishes service connection point (SCP) objects in AD DS, which allows Autodiscover requests to be routed to servers based on Active Directory sites. Go to the Outlook application in the application menu, right-click it, and select the option 'Test Email AutoConfiguration.'. Three phases of the Autodiscover process. In complex environments, this may causea large number of DCs to becontacted before a result is found. At a minimum, you should verify: That the endpoint is an HTTPS endpoint. Can you enable logging in Outlook and post the OLKDISC.log here. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot of relevant information. The article describes the issues that are related to the absence, improper configuration or resolution of CNAME record used for autodiscover service. This lead us to run, Fiddler, which confirmed that the Outlook 2016 client was getting stuck on the CAS server, even though the client was sending autodiscover requests to Office 365. You can access Autodiscover either by using the SOAP or the POX web service. If it fails, there is likely an issue with the external URLs configured in Exchange. In any of the other secure steps, for any attempt to retrieve the Autodiscover XML payload, one possible response from the endpoint is a redirection response. This article describes the implementation of Autodiscover in the current channel Click-to-Run release of Outlook 2016. The policy control value for the new feature to use the Office 365 Config Service isEnableOffice365ConfigService. Scroll to the bottom and select the Add button. Autodiscover is the feature that Outlook uses to obtain configuration information for servers to which it connects. If outlook decides that an attempt is worthwhile, it tries the known O365 Autodiscover endpoints in case the account is an O365 account. Minimum: 10 Seconds Default: 0 Check the default autodiscover URL first. 3. Outlook 2016 Autodiscover Registry Edit to Disable Office 365 Autodiscover. 2. Outlook Autodiscover Registry Keys will sometimes glitch and take you a long time to try different solutions. If you see Office Updates in the Product Information area, you have a Click-to-Run installation The first thing to try is to send an unauthenticated GET request to an endpoint derived from the user's email address. Step 3: In your Registry, create an autodiscover reference. However, if you configure the Autodiscover registry/policy values incorrectly, you may prevent Outlook from obtaining Autodiscover information. For example, setting the value ExcludeHttpsRootDomain to 1sets Outlook not to perform step 6 in the process. If this step does not retrieve a payload, Outlook moves to step 6. Registry Key: HKCU. For the appropriate domain, in this case, SuperTekBoy.com, select the cogwheel icon. If the unauthenticated GET request doesn't work out, the last thing to try is a DNS query for SRV records for the Autodiscover service. Microsoft Community website. Outlook may override this setting in some cases (step 6 in theAutodiscover Processsection), but for the general case, if this setting is enabled, Outlook will prompt with a security dialog that displays the certificate error or warning and allow the user to OK or Cancel the Http request. Outlook uses a set of heuristics to determine whether the provided user account comes from Office 365. Navigate to the following registry key: HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0OutlookAutoDiscover. The UPN may have been used to logon to Windows, in which case Outlook has direct access to the UPN from the logon credentials. Once you browse to the above registry path, right . Enter a password for the account, and then enter the password again in the Confirm password box. The results of an. Then it works. However, serious problems might occur if you modify the registry incorrectly. If the attempt isn't successful, the next try is made 5 minutes later. On the File tab in Outlook, click Office Account or Account. Note:As of build16.0.9327.1000, the EnableOffice365ConfigService policy is no longer used. In the upper-right area of the page, select Expand All to view the complete Remote Connectivity Analyzer test results. Outlook will request that this lookup should chase referrals. This workaround is provided as immediate relief for the issue. In the context of the Autodiscover feature in Outlook, this feature set includes policy settings and behavior that ensures the service endpoints used for Autodiscover adhere to sovereign cloud requirements. -The certificate will not have any of my autodiscover names included. Outlook provides a GPO to let administrators deploy a specific Autodiscover XML file to be used for configuration. Because many root domains aren't configured for Autodiscover, Outlook purposefully silences any certificate errors that occur during the attempted retrieval. To resolve this problem, review the Autodiscover-related registry data you may have on your Outlook client, and ensure the data is configured correctly. The email address doesn't have to be a valid email address, because no authentication occurs against the Microsoft 365 server. Second, if the mailbox is determined to belong to a domain that doesn't have ITAR requirements, the well-known endpoint is attempted. Autodiscover as a featureis also used by Outlook to discover and configure Exchange ActiveSync (EAS) accounts. If you're experiencing symptoms that are related to this issue, you can run Microsoft Remote Connectivity Analyzer to verify and identify the cause. Outlook Autodiscover Registry Settings will sometimes glitch and take you a long time to try different solutions. Remember that you're sending the user's credentials, so it's important to make sure that you're only sharing them with a server you can trust. Use User Principal Name (UPN) to expedite the Autodiscover process. Conceptually, the process works as follows: During step 4 of the Autodiscover process, Outlook queries the Office 365 Config service. For this step, Outlook builds a URL from the domain name of the initial address in the format of https:///autodiscover/autodiscover.xml and tries to retrieve the payload from the resulting URL. Reporter Bae Jun-woo reports. Value Name: Software\Microsoft\Office\x.0\Outlook\AutoDiscover\Boot. The data specified is passed to all four parameters of the WinHttpSetTimeouts API. If the server returns a 302 redirect response, you can then attempt to resend the Autodiscover request to the endpoint URL in the Location header of the response. TL ;DR: We have an Autodiscover-related issue ; it happens randomly to users ; it fixes itself randomly ; . In some cases you might try all the endpoints in your list, only to find that all of them return an error. I am debugging a custom Autodiscover implementation that works fine with MS Outlook and also passes the MS Remote Connectivity Analyzer. When you get a successful response, you're done! For example, the EAS implementation does not implement the O365 endpoint logic and does not have a step that checks for SCP locations. To do this, use one of the following procedures, as appropriate for your version of Windows: Windows 10, Windows 8.1 and Windows 8: Press Windows Key + R to open . Outlook Autodiscover Registry will sometimes glitch and take you a long time to try different solutions. More information on these three certificate error states can be found at WINHTTP_STATUS_CALLBACK callback function, Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\HTTP\ The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Figure 3. For more information about MAPI, see the following MSDN article:Outlook MAPI Reference. If the mailbox is determined to be commercial and belong to a domain that has ITAR requirements, no attempt is made to the well-known Office 365 endpoints. Table 3: Options for accessing Autodiscover, Find Autodiscover endpoints by using SCP lookup in Exchange, Generate a list of Autodiscover endpoints, Use Autodiscover to find connection points, Get user settings from Exchange by using Autodiscover, Get domain settings from an Exchange server, Refresh configuration information by using Autodiscover, Improving performance when using Autodiscover for Exchange, More info about Internet Explorer and Microsoft Edge, a way to generate and prioritize the list, Microsoft.Exchange.WebServices.Autodiscover.UserSettingName, For domain-joined clients, this is the first place to look. Before you can use Autodiscover, you have to locate the right Autodiscover server for your user. Default: 0 Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Ignore the failures in these figures because this information is intended only to show you the different lookup attempts that are made by Outlook. Therefore, if you find a value called ExcludeSrvLookup under the \Autodiscover subkey, you can safely change its value to 0. Note: if AutoDiscover key could not be located under the mentioned location, you may add it manually. Set the Disable AutoDiscover setting to Enabled. In Outlook 2016 with Exchange servers, Autodiscover is considered the single point of truth for configuration information and must be configured and working correctly for Outlook to be fully functional. However, serious problems might occur if you modify the registry incorrectly. Step 4: Configure your account in Outlook. Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Autodiscover. However, serious problems might occur if you modify the registry incorrectly. 1. If this step does not retrieve a payload, Outlook moves to step 11. The format of that endpoint is "http://autodiscover." When that change is made, this article will be updated to reflect the new process step. Now open My Computer, and go to C:\Program Files (x86)\Microsoft . In the following figure, you can clearly see that the ExcludeScpLookup and ExcludeHttpsAutoDiscoverDomain values are both set to 1. PreferProvidedEmailInAutoDiscoverAuthPrompts. For more information about Autodiscover, see the following Microsoft articles: Plan to automatically configure user accounts in Outlook 2010, Publishing with Service Connection Points, WINHTTP_STATUS_CALLBACK callback function. For more information about how to back up and restore the registry, go to the following article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows. The policy control value for this step is as follows: ExcludeHttpRedirect. 1. For added protection, back up the registry before you modify it. Enter the name of ExcludeExplicitO365Endpoint and the value of 1. This log file also includes any registry settings you have configured to exclude any of the Autodiscover lookup methods. Only the SMTP domain name has to be valid. The policy control value for this step is as follows: ExcludeHttpsRootDomain. Specify the following information for a mailbox-enabled user account in your domain. Information: This value controls how Outlook handles certificate errors and warnings that are received when it performs http tasks. If this step does not retrieve a payload, Outlook moves to step 10. Checking Office 365 works well if you have an . x.0 in this registry path corresponds to the Outlook version (16.0 = Outlook 2016, 15.0 = Outlook 2013, 14.0 = Outlook 2010, 12.0 = Outlook 2007). To avoid this scenario, the user can log on by using a UPN instead of domain\username. This behaviour breaks the experience for both existing profiles, and newly created profiles fortunately we have discovered a workaround involving a registry fix, for which the steps will be detailed below. Payload as a setting of 1sets Outlook not to Perform step 6 in required. 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