The price is high. Download Opera for free: https://opr.as/HDTVTestWe've tested the Alienware AW3423DW QD-OLED monitor, and think that it's the best PC gaming monitor on the ma. Even with a gaming PC right next to it blowing air and headphones with music on I can intermittently (often after having used HDR mode for a while) hear a fan go up and down in speed in bursts. like this. Before you remark on the recording distance from the monitor: - My phone microphone is bad at picking the sound up, perhaps due to noise cancellation. The fan from you video is an additional case fan in the middle of the device. aw3423dw -- best settings -- warranty register etc. You appear to have the capacity to provide this based on existing support guides. No matter what, the situation is going to be subjective and not empirical. making videos of this kind has no value (or almost) ,especially since it would take only 10 minutes for the engineers to fix the problem Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Alienware Alienware AW3423DW 34" 2K WQHD (3440 x 1440) 175Hz Curved Screen Gaming Monitor NVIDIA G-Sync; HDR; HDMI, . The two fans are there to protect the AW3423DW and its Nvidia G-Sync module from overheating and follow the industry standard sound pressure level specifications (example < 32db.). I question why a fan was considered necessary as it is implemented. This is why you do not see any firmware updates or a firmware update guide on the AW3423DW platform page." 1 MagnusMagnuson 5 mo. You can either be obtuse about it and require us to measure the distance with a yard stick and use proper recording equipment to capture the audio, or you can just listen to the customers in this thread. C. I can confirm this noise but recording it is indeed really hard with a phone.To give some context to your video. Having a fan in the first place is a poor design choice and annoying. I don't understand, why don't they test the screen directly? Alienware sees itself as "premium" gaming Brand so please fix the Fans or the Fan Curve at least. - Most of us are not mainly complaining about the absolute noise level as measured in decibels, we are complaining about the short ramping up and down in speed (from what I suspect is the top blower fan). So as you found out by now, this display does not support DSC and I doubt a firmware update is going to add that functionality, as it likely requires additional hardware to support DSC. There is nothing official about it yet, I just happened to stumble upon this while looking for new info. I'd imagine since it's likely because of the Gsync module, Nvidia aren't happy with the gsync firmware being publicly available. I mean this thing can draw up to 50 watts at times so I'd be shocked if they found a way to passively cool it without making it have a huge heatsink in the back, adding both size and weight. Also, most people will be recording a video with their smartphones. This is a subreddit for all things Ultrawide and wider - 21:9, 32:9, etc. Is the word on the street still that this will release November 8th in US? Hmm, that's somewhat promising. You need to go to the Dell Drivers site, plug in the service tag located on the back near the inputs. where did you hear nov 8th? The only time that I have ever heard the fan, is when I turn off my PC. mine has MOB102 and honestly I never hear the fans unless I shut everything off and the room becomes absolutely silent and even so I must make an effort. It's the randomly occurring and rapid variations (fan speed ramp up and ramp down), even during desktop (non-gaming) use. like this. That being said, I would pay good money (more than the AW3423DW's RRP) to have a 38" QD-OLED just to have those features, but the advantages are not worth the loss of screen realestate. We have submitted the video to our next level of support team to review it as well and in this case they have determined the monitor is working normally. That fan will go crazy. With a 60Hz test signal, the Alienware 34 showed an input-lag measure of 3.3 milliseconds (ms). If this has been fixed and we can't update it, that is honestly absurd. "Thank you for the new video provided! The AW3423DW is working as designed. PG27UQ, X27, PG35VQ, X35 etc all G sync ult v2 modules with firmware updates Great find! Interestingly it uses the USB upstream cable to actually flash it, it's not done through the monitors OSD. This is an expensive, enthusiast grade monitor and we'd like to have the option for the latest firmware on them. When I contacted support on May 31st about this issue, this is what they said: As we discuss over the phone we found that there is a firmware issue with the new monitors and we are working on it. The speed of the two fans will vary according to the internal/ambient temperature level. Think of it as an extra-long quad-HD screen: It's not as sharp as 4K, but it's still a huge. We understand this may not be the answer you were expecting, but as for now the monitor is behaving as expected. also, just gave it a try and it doesnt't detect my monitor, although usb cable is connected and alienware command center can control the monitor. . This monitor is beyond amazing. Unless you know definitively that the hardware does not support DSC, I will continue to lean on Dell to offer a way to update the firmware, either by a warranty repair or otherwise. AW3423DW, please update the firmware for the fan curve. Proper cooling can be near silent (not just in spec). The issue isnt mainly with the noise level in decibels, the main issue is that the fan curve is such that it ramps up and down in short bursts and also that it behaves this way in desktop use (not even using the G-Sync module). Even with a gaming PC right next to it blowing air and headphones with music on I can intermittently (often after having used HDR mode for a while) hear a fan go up and down in speed in bursts. It doesn't happen often, but when it does happen, it's annoying. Download and install the latest drivers, firmware and software. - Perhaps it's impossible to cure by design, but ideally the fans shouldn't have to ramp up and down like this during desktop use when the G-Sync module is not even being actively used. I would suggest asking users to record a video slowly moving the phone from the monitor panel, backward and then note the time stamp where the audio matches what they hear at the 1m distance. ago . We are always here to help. The fan out is actually exactly where the case vent openings are closed for a few centimeters in the middle. Will be interesting to see how many complains we will see in the upcoming summer with 30C in rooms without ACs. Joined Oct 10, 2005 But, you have to prove to Dell Technical Supportagentsvia troubleshooting (pictures, video, etc.) The Alienware AW3423DW is an excellent QD-OLED gaming monitor that provides a genuine peek into the future. and are fixing them for new stock, but they're unwilling to make those fixes available for existing owners.I find it hard to believe that it is physically impossible to allow firmware updates, considering other Dell monitors provide this option. It looks like the new version of Alienware's QD-OLED will allow for firmware updates. . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It'd be nice to receive some clarity on what complexities are stopping it, and what recourse there is for early adopters. Even with a gaming PC right next to it blowing air and headphones with music on I can intermittently (often after having used HDR mode for a while) hear a fan go up and down in speed in bursts. i will never go back to 16:9 lol. The Alienware AW3418DW is Dell's gaming monitor . I had both side by side running in mirrored mode and the newer one was quieter at first but after prolonged use it ran its fans way louder. Badgering me will not make your comments any more salient. AW3423DWF Firmware Update Available It looks like the new version of Alienware's QD-OLED will allow for firmware updates. Steering clear from the company in . It's not just about the monitors - I feel this belongs My first ultrawide monitor. But I am not crazy, I can hear the sound clearly with a gaming PC right next to the monitor and with headphones on at a normal sitting distance (about an arms length with extended fingers). The Full CMS should be available in all of the presets. The two fans are there to protect the AW3423DW and its Nvidia G-Sync module from overheating and follow the industry standard sound pressure level specifications (example < 32db.). I got this in a private message. ago Instead, early adopters are stuck with what they receive bugs and all. Why isn't this available for the AW3423DW? Yeah, but there are numerous other G-sync monitors available for purchase that can update their firmware, so I don't think that's the reasoning. - I am not alone in the above experiences, there's a bunch of people just in this thread who shelled out $1300 for this monitor and we're not trying to nitpick, we're just hoping that the fan curve can be optimized. It got to the point where when I cut the power of the 102, the sudden drop in noise level almost made it feel like the 101 was silent which in fact it is not. We don't sit in open office spaces etc and we do not all use headphones. If Dell fixes this issue it will be much appreciated and I'm definitely more likely to buy future Dell products for sure. Even with the added benefit of Samsung's 1211.2 firmware update, the S95B still isn't quite as accurate as the LG C2 in their respective out-of-the-box states. Even then, its very quite. whether it be questions about game support or productivity, or if you'd just like to show of pictures of your new setup. 06-23-2022 09:00 AM AW3423DW, please let us update firmware It has become evident that the firmware for the AW3423DW has been revised at least once or twice (from M0B101 to M0B102 and possibly M0B103) since release. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The monitor is equipped with: Digital connectivity through 1 DisplayPort and 2 HDMI ports. All of theAW3423DW captures so far pass our manufacturer specifications for noise. May 15, 2022 #1,564 NukeDukem 2[H]4U. Dell just released a firmware update for it today here. The Alienware QD-OLED monitor , like many 34 -inch ultrawide models, features a 3,440 by 1,440 resolution. The Alienware covers 99% of the sRGB color gamut. This article describes how to update a removable or in-chassis device's firmware using the Windows Update (WU) service. Instead, early adopters are stuck with what they receive bugs and all. On is on the left side and one at the top middle. While we are at it, what genius decided to lock out gamma, SRGB gamut etc from the "custom" preset. Reactions: N4CR and therealjustin. Makes it look a bit more promising to pick up once it's available for purchase! The fan is a standout noise at all times in any quiet work environment. I'm doing my best to capture it however mobile phone is not designed for this. There is nothing official about it yet, I just happened to stumble upon this while looking for new info. I've heard from some users online that the M0B102 firmware ensures that the monitor returns to standby mode after a pixel refresh. It wouldn't be nearly as annoying if it stayed at a lower, constant RPM but the revving up and down is not ideal. . Better still would be if the fan behavior was user adjustable, based on preference. M0B102 didn't fix anything about the fans. 0neb/alienware_aw3423dw_new_owner_checklist/t . I would LOVE to get a black frame insertion mode which would increase motion clarity! The one on the left side ist the GSync fan which is running constantly. The audio quality/accuracy will vary wildly (smart phone hardware quality varies) and likely not be an accurate representation of what the human ear actually hears at a given distance (out of the box, without editing of gain or ambient noise control which most people won't know how to do). Aw3423DW vs X34 Predator (2015) Capped @100FPS and 100Hz/FPS God of War. May 15, 2022 #1,567 A. Ankle Gawd. All Digital Download sales are final and are not eligible for return or refund under the Micro Center Return Policy. . that your current AW3423DW has a fault before a used/refurbished exchange will be approved. Description. . If anyone can actually figure out how to have the AW natively (Active Signal Resolution) output 2560x1440p, let me know so I can record again. That electricity has to go somewhere. Also, firmware updates are not supported on this monitor. AW3423DW has been revised at least once or twice (fromM0B101 toM0B102 and possiblyM0B103) since release. My results are with it in a cool room (ambient 24-26c) and doing normal desktop tasks with HDR off and >30 min for it to be at normal temp. Every time the pixel refresher runs the device goes directly to deep standby afterwards and can only be enabled via the power button again. Even with ECO mode on the display will wake up after PC (re)start if there was no pixel refresher between. i thought only in china? As soon as I switch to non dark mode websites with mostly white spaces the fan will kick in sooner or later. It doesn't matter if the PC is still running or is off at that moment. Get drivers and downloads for your Dell Alienware 34 Curved OLED Monitor AW3423DW. HI , I just bought one 3 weeks ago , my Firmware is MOB101.so you have a newer firmware. NVIDIA G-SYNC ULTIMATE certified monitor that delivers tear free, stutter free and ultra-low latency gameplay. Many gamers have quiet rooms! I think there is only the one driver, from what I have seen anyway. This could be mitigated with a less aggressive fan curve, for example if the blower fan stays at a constant rpm for a bit longer in order to bring the G-Sync circuit down to a lower temperature. An update of the curve is requested, as well as a correction of a bug with the ECO option which doesn't work at all (which, when deactivated, should force the screen NOT to turn off completely), because when I wake up in the morning, the screen doesn't turn on automatically, so I have to press each time on the power button of the screen to turn it on. I reached out to Dell about this and they said it can be updated via AWCC (Alienware Command Center) within the FX section, via the "settings" tab, when the monitor is plugged into a USB port on the computer using the cable. Free. This is an expensive, enthusiast grade monitor and we'd like to have the option for the latest firmware on them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The device has two fans. fertility journal. Press question mark to learn the rest of the keyboard shortcuts. 03-30-2022 02:42 PM AW3423DW, please update the firmware for the fan curve I got the AW3423DW and it's mostly great, but the fan curve is really annoying. Were you able to hear the non-g-sync fan as well, or just the g-sync fan? The screen has 34 -inch and it is curved . My fan is quiet (or at least not loud enough for me to be bothered by it) 90% of the time but the ramping up and down is bothersome and noticeable. From my own pixel response testing, all pixel times are sub 1ms. Currently I have to press the power button virtually every time I use the monitor, since it always switches itself off after the refresh. I am following this up internally with Dell support too as I want recognition of the problem to facilitate a return should I wish it (and should Dell not produce a fix). What is your firmware version? I wonder if that means the current 3423DW can actually also be technically upgraded. Additional to that the room temp as well as location will have an huge impact. I wonder if this was intended for 01 fw . It has successfully been done on monitors by other brands, we believe you can do it too. Based on all the Samsung PC monitor reviews about lack of firmware support or updates, I agree with the above sentiment. Shall you have any additional questions, please let us know.". This is a first, never seen a firmware update for a monitor that hasn't been released yet. Alienware AW3423DW - OSD and Software. Just to clarify, it's not the overall noise level that's the problem (although there does seem to a small set of users with high perceived noise levels) at issue here. G7 1440p vs AW at 2560x1080p resolution to keep both even (GPU Scaling). I own Acer X35 which Gsync Ultimate and its firmware can be updated by the user/owner. This is higher than many displays in the Fast IPS category, but still very impressive for anything . 2 Jasper 12072 06-23-2022 09:00 AM AW3423DW, please let us update firmware It has become evident that the firmware for the AW3423DW has been revised at least once or twice (from M0B101 to M0B102 and possibly M0B103) since release.
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