Updated to provide information on how to contact the Vaccination Data Resolution Service. Log in using your email address and password. You can show the vaccination records in your NHS COVID Pass as proof of your COVID-19 status when travelling abroad. App version 1.1.2, installed and reinstalled. The NHS Covid App and website, which allows users to access their vaccine passport and prove they are double jabbed, has gone down leaving hundreds of Britons unable to board flights. Travellers should carefully check requirements before travelling. Your phone may not support the app. Liechtenstein. The NHS COVID Pass Verifier app does not retain peoples personal data. Other Sinopharm manufacturers are not accepted for this service. Check the expiry date before you use it. This will be on a smartphone, tablet or printed off as a paper PDF or paper version of the NHS COVID Pass letter. He told the Guardian he was due to fly from Gatwick airport to Slovenia on Wednesday afternoon but when he opened the app, he found he could not retrieve his Covid pass to prove he had been double-jabbed. You only need to do this the first time to enable the ability to scan international barcodes (not every time). Your NHS COVID Pass for international travel will show the vaccinations you have received. Hence, if your travel customer is using a letter with a 1D barcode to display their COVID-19 status, then you will need to undertake a visual check of the letter and the expiry date shown. If you are required to update your app, the notification will say: When you tap the notification you will get a message saying: Update this app. If your phone battery is draining much faster than usual, you can check how much battery the app is using compared to other apps. If you have received a booster vaccination it will show in your NHS COVID Pass for travel within 5 days. Updated to clarify that if you've been vaccinated in Scotland, to obtain your NHS COVID Pass you must be resident in England and registered with a GP in England. An update will be available for users who already have installed the NHS COVID Pass Verifier App. You have rejected additional cookies. Check the rules on entering England from abroad. To make things even more complex, it's unclear which alternatives do we have. You signed in with another tab or window. The default scanning function is for domestic use. The NHS COVID Pass will be saved on your Android phone home screen and also accessible in Google Pay. You should carefully research the requirements of your destination country before travelling. #Covidshambles.. You may also be given a reason code. Reply to this email directly, view it on GitHub A digital NHS COVID Pass is available through the: NHS.UK websitefor a parent or guardian to request for their child aged 5 to 15, NHS.UK websitefor those aged 12 and over who want to request it for themselves (as a PDF you can download or print), NHS Appfor those aged 13 and over (age restrictions apply for use of the App). My first dose was on 28/6 and I tried on 12/8. There are no arrangements in place with other countries to accept people from the UK who cannot be vaccinated for medical reasons and treat them the same as a fully vaccinated traveller. Armenia. 1. You will be able to verify their NHS COVID Pass using the Verifier app by scanning their 2D barcode, as detailed in this user guide. Oddly enough it's feminists, One of the UK's smallest towns has an award-winning pub and England's oldest fishing society, The golden health rules GPs live by, including why you should ditch your weekend lie-ins, Leaving the city for my kids was the worst decision after 19 months we sold up and came back, When the cost of living payments could be paid in 2023, and how much people will get, Thanks for the WhatsApps, Matt your hypocrisy and appalling judgement have been confirmed, 'How bad are the pics? Their COVID Pass for travel will then show a 2D barcode for their booster first, followed by their full course of vaccinations. You do not need a smartphone or to download an app. Added information on using the NHS COVID Pass if you're unable to get vaccinated and/or tested for medical reasons. They must be accompanied by a parent, guardian or responsible person aged 18 years old or over. Once the scanner has been pointed at a 2D barcode, it automatically starts scanning the code. Does this effectively mean we're stuck in a limbo between the 43rd day after the first dose and the 15th day after the second? NHS COVID Pass in other formats An NHS COVID Pass in other formats (a letter, audio, big print or Braille) will be valid for 180 days from the day you apply for it. Your medical exemption will not appear in the travel NHS COVID Pass. You can change your cookie settings at any time. Tim Rodie tweeted: The part of the NHS App that generates the proof of vaccination certificate is not working. Updated the BSL guide (video) for people who have received an NHS COVID Pass letter. A successful scan will display the information contained within the QR code. It is up to other countries to decide whether or not residents in England with a medical exemption can follow the same rules for travel as those who are fully vaccinated. It is available toPlay Protect certified mobile devicesrunning Android 5 or above. You need to be registered with a GP in England or the Isle of Man to use the NHS App. To get this letter in Braille or large print, please call 119 (select the NHS COVID Pass service) ororder the letter online via the NHS website. Note: The Verifier app can scan the NHS COVD Pass via a mobile or tablet or where someone has printed off a PDF version from their phone. Read more in these privacy policies about how the NHS COVID Pass uses your information and about your data rights: NHS COVID Pass privacy notice for 12-15 year olds, NHS COVID Pass privacy notice for 5-11 year olds, NHS COVID Pass privacy notice (child friendly version). The NHS COVID-19 app will be updated from time to time with new functionality and improvements. The expiry date on an NHS COVID Pass does not apply to your vaccination status. EDIT For those who have only the first dose, the app does recognize the QR code and says "Certificazione valida solo in Italia" (as it should be). Unfortunately this is in contrast with UK's policy of administering the second jab after 8 weeks, so effectively people who have received only the first dose and were unable to get the second before the 8 weeks (I speak from experience) would be discriminated in Italy right now. Updated to reflect that fully vaccinated children aged 12 to 15 can request an NHS COVID Pass letter for international travel. www.gov.je. Your COVID-19 status is either held securely within the NHS App or sent to you via a PDF or a letter. Several others also reported missing their flights, with dozens of others saying they were worried they would be unable to board their flights this afternoon. The App should allow users to access a barcode or text records to prove they have received the Covid vaccine. Quick and straightforward for a non-techy person such as me. You will need to log into the NHS COVID Pass service to generate a new copy. The digital contact technology exchanges unique codes, changed regularly, to create a log of your close contacts which keeps the privacy . eu-digital-green-certificates/dgca-verifier-app-android, UK DCCs for a first vaccine dose are considered invalid, https://github.com/notifications/unsubscribe-auth/ASFPHV7XOPEBNMZUOLSJP4LUHARGVANCNFSM5CCLBV5Q, https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675, https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub. Using the official NHS App isnt the only way to prove vaccine status as travellers can ask for a physical copy from their GP before travel to prove their vaccination status. Going to be an interesting afternoon at Heathrow.. I can confirm the bug. Select the arrow next to this option, then scroll down to Share exposure information. Updated to reflect that the domestic NHS COVID Pass letter is no longer available. Updated to reflect that proof of natural immunity shown by a positive PCR test can be used to demonstrate COVID-19 status when travelling abroad; the NHS COVID Pass can be stored used the Apple Wallet when using an iPhone or iPad; and those who received the Novavax vaccine as part of a formally approved vaccine trial, can now obtain the NHS COVID Pass. First published: 6 October 2021. 3. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Added link to easy-read version of the COVID-19 post-vaccination confirmation letter. ', As we focus on Ukraine, another tragic war is cruelly overlooked, Do not sell or share my personal information. To do this they can use the Google Pay - save to phone button within the NHS App. It has been extended to support functionality to demonstrate COVID-19 vaccination status. The barcodes are valid for 180 days. Access your COVID Pass using the NHS websiteand click the Cymraeg button at the top of the screen to change the language from English to Welsh. You do not need to scan the 2D barcode of their booster vaccination. A similar screen and permission request will display on an iOS (Apple) phone. On your NHS COVID Pass for international travel you will see one 2D barcode for each vaccination dose. Added guidance on new mandatory certification rules on visiting certain venues and events coming into force on Wednesday 15 December if approved by Parliament. Updated to reflect that from 21 June 2021, the NHS service to demonstrate your COVID-19 vaccination status is now called the NHS COVID Pass. The expiry date does not apply to your vaccination status. If you've applied for an NHS COVID Pass letter or requested one to be emailed, but the service cannot send one, you should get an SMS or email telling you this. We also use cookies set by other sites to help us deliver content from their services. It allows you to show others the details of your COVID-19 status when travelling abroad to some countries or territories. Staff are not able to register your overseas vaccinations unless you book in advance. If you do not have a QR code as evidence of vaccination or your country of vaccination is not in the approved list to use this service, please contact the COVID Status Helpline on 0345 034 2456. A user can use the app to scan and verify an individual's NHS COVID Pass for international travel. Read more about which phones can and cannot use the NHS COVID-19 app. One user currently in Naples, Italy, said he was unable to enter a restaurant, bar or museum because current rules require proof of vaccination or a recent negative Covid-19 test. Health bosses have not yet said when the App will be up and running again. Non-eligible overseas vaccinations will not generate an NHS COVID Pass. Select 'Get your NHS COVID Pass'. 5. The digital contact technology exchanges unique codes, changed regularly, to create a log of your close contacts which keeps the privacy of all NHS COVID-19 app users. The NHS COVID Pass Verifier app works both in offline and online mode, both with or without wifi. It's the easiest and most secure way to prove your COVID status. International travellers should continue to follow the entry requirements of the country they are travelling to, such as proof of a negative COVID-19 test on arrival. 5. Alternatively you can force a data update by going into the app, clicking on About this App and selecting Update data now. Updated to add a link to a video about the post-vaccination confimation letter in BSL. You may have another app installed on your phone which uses the same contact tracing technology and is preventing the NHS COVID-19 app from working. Book an appointment to register your overseas vaccination with the NHS. Added information about COVID-19 booster vaccinations: The NHS COVID Pass for travel does not currently include COVID-19 booster vaccinations. renewing your NHS QR code (expires every 30 days), updating the app, etc. Added video about the NHS COVID Pass letter for domestic use in British Sign Language (BSL). In line with removing the domestic NHS COVID Pass for use in venues or events as a condition of entry, the medical exemptions service has closed. However, in line with the data protection elements detailed above, downloading the app does not present a security risk. To help us improve GOV.UK, wed like to know more about your visit today. From Monday, over-18s in Wales have to show an NHS Covid Pass or demonstrate their vaccination status to enter nightclubs and attend large events. When you access your COVID Pass in your NHS account you will use NHS login. Letters sent to children living in Wales will be in English and Welsh. Booster vaccinations will show in the NHS COVID Pass from 18 November 2021. I know this is an issue about the first dose but to notice that the app In addition, the EU 'microstates' are also participating, which adds: Andorra. The letter can take up to 5 working days to reach you. Last updated: 2 March 2023. If your customer has received a booster vaccination, it will show in their NHS COVID Pass within 5 days of receiving their vaccine. A user can use the app to scan and verify an individuals NHS COVID Pass for international travel. aged 18 years old or over they must attend the appointment, under 18 years old they do not have to attend the appointment if you go instead of them. When you set it up, you need to give high level proof of who you are using one of the following: NHS login registrations may take longer than usual when there are high numbers of requests. Dont worry we wont send you spam or share your email address with anyone. The barcodes do not refresh if you download, save or print your NHS COVID Pass. Boris Johnson ruled out the introduction of vaccine passports in England last month, but the requirement remains a Plan B contingency plan. The letter should take up to 7 days to arrive after you order it. After 6 months, your NHS COVID Pass will no longer be available. Page last reviewed: 24 October 2022 This would be about 1/2 months based on NHS' current practice of administering the second dose between 8 and 12 weeks after the first one. Sometimes, when an update to the app is very important, we may send you a message asking you to update your app or operating system. When examining a customers US CDC card, your staff should check: COVID-19 evidence can be scanned by the NHS COVID Pass Verifier app for a range of non-EU countries. The NHS COVID Pass Verifier app can be used to scan the 2D barcode displayed on your customers phone or printed as a PDF. The official NHS COVID Pass Verifier app is a secure way to scan an individual's NHS COVID Pass and check that they have been fully vaccinated against COVID-19, had a negative test, or have recovered from COVID-19. Updated to no longer encourage high-risk events and venues to check COVID status as a condition of entry. They are recommended to research the requirements of their destination country before travelling. You will be able to verify their NHS COVID Pass using the Verifier app by scanning their 2D barcode. A two-dimensional (2D) barcode looks like squares or rectangles that contain many small, individual dots, see sample below. However, if your phone is idle (for example if you are not using it much), exposure notifications may contribute to higher percentages of battery consumption. It will provide you with a countdown timer so that you can keep track of this. The screenshot below is from an Android phone. We are investigating the issue and will update as soon as we can.. It is therefore important to consider which other apps may also be in use. The app uses Bluetooth Low Energy (BLE) and the Google or Apple exposure notification system, which is designed to have minimal impact on your mobile phone battery, especially if you normally have Bluetooth on. To request an NHS COVID Pass for themselves, the child aged 12 and over will either need to have access to the email address or mobile phone number on their GP record or register for anNHS login. NHS login has advanced security features to protect you and minimise any risk of fraud. The NHS COVID Pass lets you share your coronavirus (COVID-19) status records in a secure way. I've been denied entry to my workplace today due to the QR Code being considered invalid. Added links to guidance about COVID-19 vaccine certification in Guernsey, Jersey and Northern Ireland. Unfortunately any of the usual troubleshooting steps don't work for me. And now cant enter any building. Updated 'What to do if you get a positive test result' section to reflect change in self-isolation rules - people who test positive can stop self-isolating on day 6 if they have negative rapid lateral flow test results on days 5 and 6. Read more information on travelling abroad during COVID-19. It applies to the barcodes on the NHS COVID Pass. If the update is critical to the app working properly, the old version of the app will stop working and you will need to upgrade. You can find out the eligibility requirements on the NHS website. sts.defencegateway.mod.uk. The NHS COVID-19 app does not hold any identifiable data. Please ensure you check the expiry date shown on their COVID Pass as the date does not refresh automatically. This would make sense. The NHS has announced that the validity of all Covid passes will be extended from 30 days to 180 days. Updated information for those participating in vaccination clinical trials. Watch a video about the NHS COVID Pass letter for travel abroad in BSL. Your vaccinations will show in reverse order, with the most recent first. If you have an Android phone, go to Settings then Exposure notifications. NHS Digital said in a statement: There are currently issues with accessing the Covid Pass on the NHS App and website. Letters for children aged 5 to 11 will not include details of the administration centre where the vaccination took place, but are still fully valid. We are investigating the issue and will update as soon as we can. You will see a small red notification icon (image right) in the top corner of the screen. 3. Updated video about the NHS COVID Pass letter for travel abroad in British Sign Language (BSL). You can use the NHS COVID Pass and store it using the Apple Wallet or Google Pay in the Welsh language. See information about COVID certificates in Guernsey, Jersey and the Isle of Man. From what I understand, the NHSx covid pass has separate entities for each dose you get so your booster dose is labelled in the system as a booster. If you cannot see your NHS COVID Pass, check your NHS login details. It may take up to 5 days for vaccines to show in your NHS COVID Pass. If it has a 1D barcode you will need to conduct a visual check. From 18 February, residents in England who have received one or more of the following vaccines can have them added to their NHS Record to generate an NHS COVID Pass: Sinopharm Beijing/BIBP, SinoVac-CoronaVac, Covishield (Institute of India) or Covaxin (Bharat Biotech). <, ministero-salute/it-dgc-verificaC19-ios#74. Updated to reflect it is no longer a legal requirement for venues or events to check the COVID-19 status of attendees as a condition of entry. The ministry is using the European Union digital covid-19 certificate (EU-DCC) standard for international vaccine certificates. I was also able to reproduce the bug on multiple Android mobile devices. We also use cookies set by other sites to help us deliver content from their services. Your customer can store their NHS COVID Pass in their Google Pay Wallet on an Android phone. If you think your vaccination record is incorrect, see what to do if your COVID-19 vaccination record is missing or wrong. Updated to reflect that the domestic NHS COVID Pass is no longer available and the medical exemptions service is no longer accepting new applications. Use the NHS App to: get your NHS COVID Pass - view and share for domestic use or travel abroad; order repeat prescriptions; book appointments; get health advice; view your health record; register your organ . This publication is available at https://www.gov.uk/government/publications/nhs-covid-19-app-user-guide/nhs-covid-19-app-troubleshooting-and-technical-information. Added a reference to the change in rules on 27 January, when it will no longer be mandatory for venues to check the COVID-19 status of attendees as a condition of entry. If you have reported symptoms in error, and do not have COVID-19 symptoms, you cannot cancel the countdown timer within the app. Tech Overview Select the arrow next to this option, then scroll down to share exposure information. Your customer may show their EU Digital COVID Certificate in a digital format on their phone or printed as a PDF, or in paper format in the form of a letter. It is not able to scan the 1D barcode on a letter which your customer has requested by telephoning 119. call 0300 303 5667. Children aged 12 and over living in Wales and the Isle of Man cannot get an NHS COVID Pass letter for travel abroad using this service they should request letters from those nations certification services: This service is not available to those who have received an incomplete course of vaccination (for example, one dose of a 2-dose vaccine). if you save or print a PDF of your NHS COVID Pass, if you save a copy to your Apple Wallet or Google Pay Wallet. Go to your phones settings and select Exposure notifications. to your account. You do not need to close the Verifier app and open again in order to perform the update. Although you can now have the Gamaleya (Sputnik V) vaccine added to your NHS record for continuation of care purposes, it will not show in your NHS COVID Pass as it is not recognised by the UK government. This lists all your digital contacts with other app users you have been in close contact with. Well occasionally send you account related emails. These are to help people who read those languages. Select 'Domestic or Travel' (Image B below). If a registered patient contacts you to say that they have not received their COVID Pass letter from 119 more than 7 days after requesting it, this may be because their address details are incorrect on the GP clinical system. People aged 5 and over can get an NHS COVID Pass via NHS.UK and people aged 13 and over can also get an NHS COVID Pass via the NHS App. You have rejected additional cookies. Proof of prior infection (recovery) is only valid for 180 days. Letters issued before 12 May had a 30-day expiry. Children under 16 years old cannot attend an appointment on their own. You can request an NHS COVID Pass letter for travel abroad: by calling the 119 service (0808 1624 119 for residents of the Isle of Man), on the Welsh Government website, for children living in Wales. If an NHS COVID Pass is invalid or expired, one of the following error messages will be presented with guidance on resolution for the user. San Marino. Updated to add a link to guidance for people fully vaccinated by the USA or EU. 6. Vatican City. If your letter does not arrive after 7 working days it may be because your address is incorrect on your GP record, your vaccination details were not found, your vaccination details are incorrect or you do not meet the requirements for an NHS COVID Pass letter. Before you travel abroad, check the entry rules for any country you want to go to. There are currently issues with accessing the Covid Pass on the NHS App and website. Added details about the information that will be needed to prove the identity of children aged 12 and over to get a digital NHS COVID Pass for international travel (available from 3 February 2022). Indeed, upon further investigation it looks like the issue is with the set "expiration date" of the first dose for mRNA vaccines which in Italy is set at 42 days. Children aged 16 or over can get an NHS COVID Pass for travel but should follow the entry requirements of the country they are travelling to. Updated to reflect that if you call 119 to request a letter about your vaccination status, we expect the letter to take up to 7 working days to reach you. Updated the section 'What the NHS COVID Pass letter tells you: translated versions and alternative formats' to reflect that there are 2 NHS COVID Pass letters (one for travel, one for domestic use). If you do not have access to a smartphone, computer or tablet, you can call 119 from within the UK. Added call-out to reflect the NHS COVID Pass digital service will be offline from 10pm on Tuesday 14 December due to planned maintenance. We have written procedures and policies which are regularly audited and reviewed. The app should have accepted the QR code for 1st dose of UK administered vaccine. You can request the letter for yourself if you are aged 12 or over. When opening the camera on your mobile device for the first time, please click "OK" to allow the app to have permission to use the camera. Added the phone number for contacting the NHS COVID Pass service from overseas. Your customer will be able to store their NHS COVID Pass for international use into their Apple Wallet using an Apple iPhone. You will see the Google save to phone button within the NHS App. The Verifier app is able to scan the NHS COVD Pass via a mobile or tablet or where someone has printed off a PDF version from their phone. You will see a 2D barcode for each vaccination record. To see your health records and your NHS COVID Pass, you need to give high level proof of who you are. Additional help with your vaccination record. If you order a travel NHS COVID Pass letter via the NHS 119 service or online via NHS.UK, the barcodes in your letter will expire after 180 days. This is also the case if you download a PDF of your NHS COVID Pass for travel, or store it within the Apple Wallet or Google Pay Wallet. Please click "I agree". The App. New restrictions explained and when PCR day 2 tests will end. It will show all the vaccinations they have received. If your vaccine records are available and uploaded, then you will see these in your NHS COVID Pass for travel, with your most recent vaccine first. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, International travel, immigration and repatriation during coronavirus, NHS COVID Pass: what it is and how to get it, How to use the NHS COVID Pass when travelling abroad, Residents in England who have received COVID-19 vaccinations overseas, Residents in England who have taken part in COVID-19 vaccine clinical trials, If you are unable to get vaccinated for medical reasons, Storing your NHS COVID Pass in Apple Wallet, Storing your NHS COVID Pass in Google Wallet (officially called Google Pay), What the NHS COVID Pass letter tells you: translated versions and alternative formats, If you cannot get an NHS COVID Pass letter, see what to do if your COVID-19 vaccination record is missing or wrong, government announced that clinical trial participants of relevant COVID-19 trials would be eligible to receive additional approved vaccine doses to facilitate travel abroad, National Institute for Health Research (NIHR) website, NHS COVID Pass privacy notice (child friendly version, Access your COVID Pass using the NHS website, translated versions about what the NHS COVID Pass letter tells you, easy-read guide about what the NHS COVID Pass letter tells you, Braille or large print version of the NHS COVID Pass letter via the NHS website, audio version of the NHS COVID Pass letter via the NHS website, check your vaccination record and follow instructions in various translations of the letter, easy-read guide about what to do if you cannot get an NHS COVID Pass letter, order the letter online via the NHS website, Travel abroad from England during coronavirus (COVID-19), What your NHS COVID Pass letter tells you, Coronavirus (COVID-19): international cruise ship travel, What your NHS COVID Pass letter tells you (easy read), Upcoming changes to COVID-19 international travel restrictions, Beijing Institute of Biological Products (Sinopharm, provide a record of COVID-19 vaccinations received, show evidence of prior infection for 180 days following a positive NHS, give the childs full name, date of birth and NHS number or postcode registered with their GP surgery, have access to the mobile phone number or email address on the childs GP record, children living in Wales and the Isle of Man aged 5 to 11 (recovery letter not available in the Isle of Man), in the Isle of Man, by calling 0808 1624 119.