Reddit and its partners use cookies and similar technologies to provide you with a better experience. Grailed is not involved with, nor provides a warranty for, any transaction between Buyer and Seller, nor has title to any Products. Posted by u/[deleted] 1 year ago. Please note that if a sale is refunded as the result of a lost claim, the seller is ineligible for a fee refund through Grailed and/or PayPal. Am i obligated to refund them if they request a refund? What is a Binding Offer? 4. If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order. users only, if a Dispute is unable to be resolved through the Notice process set out above, instead of arbitration the Dispute may be referred by either party to the Centre for Effective Dispute Resolution ("CEDR") for mediation. In addition to the disclaimers listed in Section 15 below, you agree and acknowledge that with respect to any purchases of Products (a) the sale is solely between Buyer and Seller and Grailed is not a party, unless Grailed directly lists a Product Listing; (b) Buyers and Sellers are responsible for investigating and resolving disputes (including returns and refunds of any Products purchased); (c) Grailed is not and will not be responsible for the acts or omissions of any Payment Processors, including any failure or refusal by them to process a transaction; and (d) Grailed will not be liable for any unauthorized or failed transactions (Grailed's enablement of a transaction does not mean that a Buyer has sufficient funds, or that the transaction will be authorized or processed). essence of the golden fleece titan quest Menu Toggle; coldwell banker huron, sd. Razer Inc. is a gaming hardware manufacturing company with a focus on personal computers and accessories for gamers. There is no one-size-fits-all answer to this question, as everyones level of trust may vary. Grailed will review your request and may issue a refund if they determine that you are eligible. Engage in any harassing, threatening, intimidating, predatory or stalking conduct; Use or attempt to use another user's account without authorization from that user and. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. If we need any information from you to file our taxes, you agree to give it to us. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. The Purchase Protection is only applicable to Buyer transactions through the Services, through a Buyer PayPal account (PayPal guest checkout is not eligible for the Purchase Protection), or Grailed Payments. When using the Services, Buyers and Sellers enter into a contract for the sale and purchase of Products directly between themselves, and Grailed is not a party to such sale or purchase. I am obliged to do so despite making it clear the pants are cropped? Service 24. License to User Content. Please reach out to the applicable payment processor with questions, concerns, or support issues. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Why Is Razer Stock So Cheap? You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. Use on Behalf of Another. First, they use high-quality materials and shipping methods to ensure that your products arrive Proearners is a website dedicated to provide curated solutions to ecommerce consumers through our well-researched, and accurate information articles. Please respect our trademarks and brands. Process. Grailed makes no guarantees to you in relation to the availability or uptime of the payment features. The buyer disputed the payment on PayPal claiming the product was not as it was described and I responded to him with "I'm very sorry that it didn't work out for you but I do not accept returns. Grailed. Find the sale in your recent activity and click on the 'Payment from' transaction. To do so, go to your account settings and select the Cancel Offer button next to the offer in question. Grailed will then investigate the claim and issue a refund if the claim is found to be valid. Grailed may sometimes furnish an alphanumeric code that can be used for promotions or discounts for purchases through the Services. This can be difficult to spot, but there are some things to look out for. Log In Sign Up. You cannot accept further offers on Products sold through the "Purchase" option. All offers sent on Grailed are binding, which means a buyer is obligated to purchase an item if their offer is accepted. Here Is How You Can Apply for a Grailed Refund Through PayPal. The only two ways to get your Grailed refund is through DoNotPay or PayPal. Since then, Dawkins has worked in the consumer service industry as an online marketer and advisor. Here's how to refund a payment: Go to your Activity. Dawkins graduated with a MBA in 2015. If things go really wrong, this is the process we will use to litigate the issue instead of going to court. With over 500,000 members worldwide, Grailed has built a strong community of fashion enthusiasts who are passionate about quality clothing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yes, there is seller protection on Grailed. Keep on reading to find out which method suits you better. Keep on reading to find out which method suits you better. You and Grailed agree that Disputes will be held in accordance with the JAMS Streamlined Arbitration Rules and Procedures ("JAMS Rules"). Reddit and its partners use cookies and similar technologies to provide you with a better experience. rite aid store. For more information, please see our and let us help you save your precious time, money, and effort. You may submit an offer to buy Products included in a Product Listing through the Services. Commission rates are subject to change at our sole discretion, upon notice to you. What if the return policy is expensive or just a hassle? If you are a consumer who resides in California, you hereby waive your rights under California Civil Code 1542, which provides: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.". You (as a Seller) and Grailed are independent controllers of Buyer data. If Seller is unable to timely refund the Buyer, Grailed may refund the Buyer on the Seller's behalf in which event Sellers' accounts located in jurisdictions that allow automatic debits will be automatically debited by Grailed for the refund amount. For a summary of the offer and purchase process, including details about what makes offers binding please visit the, Details about when a buyer is obligated to transfer funds can be found in the, More info on shipping timelines can be found. 512(c)(3) as well as the Grailed DMCA Copyright Policy for the requirements of a proper notification. Product Listing Disclaimers. This post may contain affiliate links, which means we may receive a commission if you purchase through our links. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Grailed will notify you of substantive changes to Section 20 at least thirty (30) days prior to the date the change will become effective. Grailed may (but is not obligated to) provide access to certain features and tools to international Sellers and Buyers, such as estimated local currency conversion and integrated international shipping, customs, and tax tools. The second is to read the sellers reviews. Users who purchase Products are called "Buyers", and users who sell Products are called "Sellers". I am from the US and a buyer from Canada is requesting a refund for a beanie because he claims that the material and sizing are different than what he had previously owned. Right to Share Other's User Content. Unfortunately, issues with listings come up, so we need to be able to remove problematic listings. Individual User Indemnity. To start a PayPal claim, you will need to log into your PayPal account and go to the Resolution Center. Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity; Sell, resell or commercially use our Services, except as expressly permitted by us under these Terms; Copy, reproduce, distribute, publicly perform or publicly display all or portions of our Services, except as expressly permitted by us or our licensors; Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services; Use our Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner; Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services; Develop or use any applications that interact with our Services without our prior written consent; Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes; Bypass or ignore instructions contained in our robots.txt file; or. You agree to provide Grailed with all relevant tax information which Grailed may provide to any tax authority in connection with Grailed's tax liability and where applicable further authorize Grailed to release that information to such tax authority or other competent governmental body. Would it help my case to just screenshot this and report it to PayPal? All off-site activity is strictly at your own risk. Grailed is the one-stop destination for buying, selling and exploring menswear. If a seller does not have an eligible account connected to their. You have to sue us in NYC. Alternatively, Buyers can negotiate the price of a Product with you. Once funds transmission is initiated, you enter into a legally binding contract with the applicable Buyer to ship the Product. Is he in the right to request a refund here? 1, et seq. Look for the "Activity" tab on the navigation bar and click it. Do not stop. Thereafter, if a Buyer is unable to get resolution from the applicable Seller and PayPal (if applicable), Grailed may offer a buyer protection program for eligible purchases, to ensure that Buyers get their money back ("Purchase Protection"). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Grailed services, including the website located at www.grailed.com and the Grailed mobile apps (collectively, the "Services") are a marketplace where users can offer, sell, buy, and discover products ("Products"). Except for small claims disputes in which you or Grailed seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Grailed seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, YOU AND GRAILED WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO HAVE ANY OTHER DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, INCLUDING CLAIMS RELATED TO PRIVACY AND DATA SECURITY, (COLLECTIVELY, "DISPUTES") RESOLVED IN COURT. Your account may be suspended for failure to provide Grailed with all relevant tax information. Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). Dawkins is also the head writer and cofounder of theproearners.com. Consumers complaining about Grailed most frequently mention customer service and buyer protection problems.Grailed ranks 33rd among Used Clothing sites. Click I didnt receive what I paid for and click Continue. Initiating conversations regarding a Product purchase outside of the Services, completing purchases outside of the Services, and soliciting users to Grailed competitors or attempting to circumvent Grailed fees by completing transactions initiated on Grailed off-site, are considered off-site activities. This is because all transactions managed via Grailed and PayPal are covered with the PayPal Buyer and Seller Protection programs. Prior to purchasing products from a Seller, you are advised to independently verify the applicable information and read any applicable Seller's sales, legal and privacy policies. You're not required to refund the customer as long as you were clear in your listing. To the fullest extent permitted by applicable law, you release Grailed from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between users (including Buyers and Sellers) and the acts or omissions of third parties. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. Seller may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. Opt-Out Right. If you counter or decline an offer, we will notify the Buyer. In the event you are accessing the Services via an application on a device provided by Apple, Inc. ("Apple") or an application obtained through the Apple App Store (in either case, an "Application"), the following shall apply: (a) you acknowledge that these Terms are between you and Grailed only, and not with Apple, and that Apple is not responsible for the Application or its content; (b) you will only use the Application in connection with an Apple device that you own or control; (c) you acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application; (d) in the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; (e) upon notification, Apple's sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application; and (f) you agree that Apple and Apple's subsidiaries are third party beneficiaries of these Terms, and that upon your acceptance of these terms, Apple will have the right to enforce these Terms against you as the third party beneficiary hereof. Sometimes sellers will be given the ability to offer discounts and promotions in their shops. Access DoNotPay from your web browser and let us help you save your precious time, money, and effort. Close. All sales on Grailed are final. Users. Press J to jump to the feed. Main Menu On occasion, Grailed may (in its sole discretion) aggregate Seller discounts and promote them through our websites, apps, and emails. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed.". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you use our Services on behalf of another person or entity, (a) all references to "you" throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person's or entity's behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. Follow the instructions on the page. Click the Once you have logged into your Paypal account, you have to go to the " Activity " tab in the navigation bar. In the rare case where something does go wrong, all transactions conducted through Grailed are fully protected. Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. Generate and fill out the needed legal documentation, Create a script with the most suitable argumentation you should use in court, As a testament to our contributions to increasing legal access, DoNotPay was awarded the 2020 Louis M. Brown Award for Legal Access by the. If we make any changes to this Section 20 after the date you last accepted the Terms, those changes will not apply to any claims filed in a legal proceeding against Grailed prior to the date the changes became effective. However, we can say that Grailed is a safe and reliable platform to buy and sell designer clothing and accessories. If the Seller's claim is eligible, Grailed will reimburse the Seller the amount that the applicable Buyer was able to recover through the applicable Payment Processor. 13. If an item doesn't fit the buyer, you are not obligated to accept a return, and if they open a claim PayPal likely will see that without sound reasoning it is buyer's remorse. Instead, for any Dispute that you have against the Company you agree to first contact Grailed and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to Grailed by email at legal@grailed.com. If Grailed failed to honor your rights as a consumer, you should consider a lawsuit against the company in small claims court. Payment for any and all reasonable CEDR filing, administrative, and arbitrator fees will be in accordance with the CEDR rules. We will notify you if a potential Buyer makes an offer on your Product Listings. Reddit and its partners use cookies and similar technologies to provide you with a better experience. and check with a representative about your moneys whereabouts. You agree that your account is not transferable and that in the event of your death, incapacity, or unavailability, we may terminate any rights to your account or User Content (defined below). If the seller isnt responsive or you just cannot work out a solution, you have 20 days to escalate the claim so that PayPal can review it. There are definitely fakes on Grailed. Misc. Process and Remedy. Click the item you want to dispute and click Continue. I won't receive any negative feedback for that from grailed? As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. Yes, you can cancel a Grailed offer. Ill be returning the item go ahead but you wont get a refund lmao. Inherent Risk. You can find full instructions on how to complete a refund to a buyer here. In addition, this Section does not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules. When you make an offer for a Product, YOU ARE COMMITTING TO PURCHASE THE PRODUCT, YOU ACKNOWLEDGE THAT PAYMENT FOR THE ACCEPTED OFFER PRICE BECOMES DUE AND PAYABLE AND WILL BE TAKEN FROM YOUR PAYMENT METHOD OR YOU WILL BE DIRECTED TO COMPLETE THE CHECKOUT PROCESS (AS APPLICABLE IN YOUR JURISDICTION). Log in to your PayPal account to check the status of your refund request. Don't post porn, spam, offensive stuff, or unlawful stuff. If the Buyer claim is eligible under the Purchase Protection, Grailed will reimburse the Buyer the amount owed on the Seller's behalf. If an item is not shipped within 7 days, the sale may be canceled and the buyer will be refunded. The consent submitted will only be used for data processing originating from this website. ! You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason.
