read more. In January, Customs Border Patrol (CBP) agents reportedly boarded a Greyhound bus in Fort Lauderdale to conduct what they claimed was a "routine inspection.". If a motor carrier doesnt help a passenger like Cadorette, someone else will. But that's NOT the case with Greyhound. Greyhound says its drivers use a system that allows them to record their arrival times when they reach a station. The worst bus experience ever!!!! You're going straight to hell!" The man jumps up out of his seat and shouts, "Man, I'm on the wrong bus!" A 12-year-old sells his artwork for charity. Article. Check out our greyhound transfer selection for the very best in unique or custom, handmade pieces from our shops. : no You have partially used both parts of a round-trip ticket. Were always here to help. Viks. Why would Greyhound relocate to an industrial park on the edge of the City. Share. Flagstaff Shuttle When you're about to or have just missed a flight, those minutes will feel like hours. You choose how much you wish to top up by from the following amounts to suit your household . You can change the date/time, To/From locations, and passengers of your original ticket. Find a bus stop, track your bus or get discounts, Reserve your ticket online and pay with cash at over 32,000 retailers, We offer E-Ticket and other ticket delivery options and ways to pay. For $40, you'll receive a beautiful, suitable for framing registration certificate that carries all pertinent information on your Greyhound pet: official NGA name, pet name, color, sex . In this case, a driver on another bus accidentally recorded his arrival time under the wrong bus number, making it appear as if Mr. Levitiss bus had arrived when it had not yet made it to the station, says Crystal Booker, a Greyhound spokeswoman. If a motor carrier doesnt help a passenger like Cadorette, someone else will. GRI. Most connections will occur in the larger regional bus terminals, so that means eventually, there will be a bus and a driver to pick you up and continue you on your journey. Often, the operator will apologize and offer a partial or full refund. Category Antique 19th Century American Statues. In this . When asking for information at the desk the attendant was totally useless. Come November Greyhound busses will no longer be seen on the highways of Saskatchewan, Alberta and Manitoba, as well as in most of British Columbia and Northern Ontario. Greyhound Canada implemented a range of cost reduction steps during recent years, including frequency adjustments to route schedules and other efficiency measures. The refund can be credited to the source of payment (Example: debit card, credit card, net banking) or credited to redBus wallet. So far, hes raised $15,000. Male greyhounds generally stand 26 to 34 inches tall at the shoulder and weigh between 65 and 85 pounds. Required fields are marked *. But the system also warns that On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions.. I understand keeping a fee due to any inconvenience cancelling tickets may cause, but keeping the whole $130 for a ride never used is just unethical. Before Sony Pictures could sell Greyhound to Apple TV+, it had to get permission from the film's star, Tom Hanks.. THIS IS DISGRACEFUL. Frequently Asked Questions - Spicer Debate Forum . Changes only include the date and time of the trip, not the departure or arrival locations. By choosing this service you will never have to worry about missing a collection. I knew the ticket was the economy one which is a nonrefundable ticket, however when they are unable to provide the service promised in their scheduling and to deviate from that schedule was not something that I could do, there should be a refund allowed since their end was the problem. BusTracker allows you to search for a bus by schedule number, departure city or arrival city. When I picked up my ticket, after purchasing it online some time ago, I asked about taking an earlier bus. Late 19th Century. Write a request for the refund. But Greyhound said the North Transfer point is only a . Missed Greyhound Bus The Best. Contact our customer care center at(800) 268-9000, change fees apply. Lots of great deals and discounts no matter your destination. We take pride in the accuracy of our data, and we will continue to train drivers in this area to avoid future discrepancies.. Enter your email and we'll send over your details. : yes You haven't used your ticket. We have the biggest bus network, with thousands of destinations across the U.S, Mexico and Canada. The problem? What happens if you miss your Greyhound transfer? Can you track a passenger on Greyhound? I'm planning a bus trip across the state in June & will need to transfer once in the Seattle area. For example, the department requires that all checked baggage be made available to the passenger within a reasonable time, not to exceed 30 minutes, after arrival at the destination. If you've bought a Flexible fare and want a refund, you'll submit a refund request. At least 1 capital letter and 1 special character (e.g. There are no legal "passenger rights" protections for delays in Canada (for planes, buses or trains) like there are in the EU, so you don't have recourse through those either. Ok so went back down this weekend again I have to give them a return time which was Today Sunday at 4:30. On-board Restroom. I was told to call customer service (which I thought that is what her job was..) I then found that the bus was going to be at least 2-3 hours late therefore I would not make my connection in Virginia on to DC. 161 reviews of Greyhound Bus Lines "Here's what a modern intercity transport service should do: - Make it so that travellers can find routes, and pay for them reliably, in a user-friendly manner, with no cryptic messages - Try to be on time - Don't oversell your tickets (not too much anyways) - If you happen to have oversold, compensate customers for the hassle. For example, the department requires that all checked baggage be made available to the passenger within a reasonable time, not to exceed 30 minutes, after arrival at the destination. Well I went down to Atlantic City last weekend August 3 and when I got to the 42 street bus terminal there were like 500 people I arrived at 3:10 I wasnt able to catch the 3:30 bus cause it was sold out so I had to catch the 6:00 pm bus which didnt board till 7:30 total disaster. Often, the operator will apologize and offer a partial or full refund. Large Scale Greyhound Style form<br /> of Sitting Dog. You may have to get a new ticket printed. No need to worry uselessly. But the system also warns that On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions.. Here's how to change your tickets if you change your plans. Plus, we have insightful letters, insider tips, and more. If you bought a Flexible fare you can refund or exchange your ticket for free. Greyhound says its drivers use a system that allows them to record their arrival times when they reach a station. Your confirmation number was emailed to you after you made an online booking. But the system also warns that "On-time service is based on estimated departure and arrival times, which may be . Whether it comes that night or the next day doesn't really matter. The Mayor and City Manager have dropped the ball Greyhound Relocating to North Columbia (Greenville, Sumter: 2015, lease, transfer) - South Carolina (SC) -Columbia - Lexington - Irmo - City-Data Forum Me and another 3 passenger called all over the place to find out what was going on with them not saying a damn thing. our booking number was 37379327 bus number GLI 6770 departure time was supposed to be 10.am but was 1& a half hours late leaving LA no apologies from your staff, no reason given, just a announcement over the intercom going to be up to 2 hours late leaving, now heres the good part, youll love this, we stopped for refreshments at a truck stop out in the middle of no where, and then it gets interesting, the bus drove away with our suitcases & my wifes expensive $300 jacket, so I rang your company and asked the incompetent women I spoke to that she needed to ring the bus driver immediately and tell him to turn around, because he had left 3 passengers behind, she told me, get this, its not company policy to ring the driver, and I said to her, are you insane, they have left us here, we are from New Zealand, we dont know which way is north or south, out in the middle of nowhere, she said, I will put you on hold and talk to my supervisor, after 10 minutes on hold, she came back and said we dont have any of our bus drivers phone numbers, I said are you bloody serious, are you some sort of clown, the only solution to this problem is for the bus to turn around and pick us up, she told us she couldnt do anything, what a bloody joke, so I told her she was a idiot and to go away, after about 3 hours stuck there a bus came through from a different company, so I told him our predicament and he said I will squeeze you on my bus, which he did, so I gave him a $20 tip, anyway when we got to San Jose eventually, all hours of the bloody night, I went and spoke to the guy unloading all the bags and he said some bags had been removed from our original bus, so we retrieved our 2 suitcases, but my wifes $300 jacket was not there, so obviously one of the other passengers thought, thats a lovely jacket Ill have that, and when I explained to the bag guy about what had happened he said he left us behind because they try to keep to there schedule, and I said are you bloody serious, SCHEDULE, the bloody bus left an hour and a half late SCHEDULE, by now, I was in a great mood, we have been on Grey Line buses, and they say to there passengers make sure all your neighbors are back on the bus, we dont want to leave any one behind, your disgusting company should try using the same routine, you people are a bloody disgrace to all bus companies around the world, you should be ashamed of yourself for treating passengers in this manner, and the worst part about all this, your staff have no manners, the driver of our bus should be fired or sacked immediately for leaving people standing on the bloody side of the road in the middle of nowhere, not to mention the inconvenience to us and our travel plans, I will be posting complaints on Facebook and Trip Advisor about the disgusting way we have been treated by your company. Wonderful news for the Upper Hunter town of Muswellbrook. Ticket refunds, checked luggage, schedules and reservations are lightly regulated. We always offer the best deals, plus a safe and pleasant travel experience. Open now : 11:30 AM - 3:00 PM5:30 PM - 11:00 PM. How Long Does Greyhound Refund Take? The most common symptoms include bleeding or spotting, cramping, bloating, sore or painful breasts, fatigue, discharge, increased urination, hot flashes, headaches, and a missed period. If something comes up and you need to cancel or postpone your trip, you'll be able to get a refund or exchange depending on the type of fare you've chosen. On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. If you are interested in a Greyhound refund and want to request it by mail, you need to: Provide your original ticket. no The bus is late (unfortunately, things like traffic, weather and mechanical problems mean we can t guarantee our arrival or departure times). Box 660691, MS 470 Dallas, TX 75266-0691. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. But what does surprise me is that Greyhounds tracking system says the bus arrived at Union Station at 11:32 p.m.. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Boarding begins 20 minutes prior to departure time. Does anyone track it? To reset your password simply complete the fields below. To apply for a refund youll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. Before you email us, you can check if youre eligible for a refund or exchange online. I went from Tucson to Boise and trip was supposed to be 1 day and 14 hrs. Greyhound is moving and some businesses have mixed reviews of the change. Quick Answer: What Episode Does George Get Hit By The Bus? Some people lost bus connections, in my case I had to pay 20 dollars extra in Uber because the Subway was closed when I finally arrived to my destination. We were traveling from Boston to NYC and booked a round trip At Greyhound, boarding begins up to 20 minutes before departure time. The Federal Motor Carrier Safety Administration, which enforces these regulations, inherited a set of arcane customer service rules when Congress eliminated the Interstate Commerce Commission two decades ago. My AT&T bill is wrong. You need to make the change request before the travel date of your original ticket. more. Now fans want them to marry. Greyhounds Terms and Conditions of Purchase & Carriage, the legal agreement between you and the company, explicitly says that it is not responsible for keeping its schedules, citing delays caused by breakdowns, road conditions, weather or other conditions beyond carriers reasonable control. But, it adds, Greyhound will make reasonable attempts to minimize the delays or make alternate arrangements to enable bus travel to your final destination. How to Get an eVoucher for your Greyhound Ticket. For instance, it would register your complaint if the carrier didnt refund an unused ticket within 30 days, or if a scheduled bus departed from a terminal before a public announcement. You can get a refund if: You can't get a refund if: yes You purchased a Flexible (refundable) fare. Call 877-942-3530. My bus broke down 20 miles outside of Flagstaff so I missed that connection had to wait 4 hours for next bus. Greyhounds Terms and Conditions of Purchase & Carriage, the legal agreement between you and the company, explicitly says that it is not responsible for keeping its schedules, citing delays caused by breakdowns, road conditions, weather or other conditions beyond carriers reasonable control. But, it adds, Greyhound will make reasonable attempts to minimize the delays or make alternate arrangements to enable bus travel to your final destination. Does anyone track it? Decorative Greyhound Statue. I enjoy taking long Greyhound trips because I like looking . Answer: Greyhound should have sent a replacement bus for you and the other passengers promptly. How do I fix this $499 mistake? See ways to pay and how to get your ticket. Get your second bag for free with a Flexible fare. I also would have made my own . If the passenger is unable to travel on their scheduled departure date, they can contact Greyhound directly at +1 (800) 231-2222 and change their ticket for a $20.00 fee prior to the date of departure. She looks the man up and down and says, "I've got news for you. I arrived to catch the bus at Ballys Atlantic City for my 4:30 bus and low and behold people from the 3:30 bus was still waiting ok so after and hour and a half waiting the 5:00 bus comes and only could take people that was scheduled to get on the 5:00 bus next the 5:15 bus comes same thing then the 5:45 bus come and all the people from the 3:30 bus and 4:30 bus is still standing there waiting on their scheduled bus. For customer Service: On Friday, Greyhound, North American transportation giant, announced its new BusTracker launch. While Greyhound doesnt make any customer-service warranties, its parent company, FirstGroup, does, promising to keep our customers at the heart of everything we do. So, while federal law or its customer contract may not require a voucher or partial refund for a delayed bus, you might be able to persuade a company such as Greyhound to offer compensation. follow us on Flipboard. The problem? Bottom line, no one can hold the company accountable for its schedules except its own passengers. They are pretty basic and only contain a toilet and hopefully some toilet paper. Check out our directory. Can I change my departure date on Greyhound? With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date. I purchased a ticket for bus fare to DC. You are just having people paying you for nothing! You cant track a a person but you can certainly track the schedule if you know which schedule they are taking, you can track the bus on the bus tracker. View Full Details. If you need to place bags under the bus, be sure you give yourself extra time to get the appropriate bag tag from an agent. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. : no You've lost your ticket (if you bought your ticket online you can print another one here). Age: 3.8 Sex: F Color: Black. Bottom line, no one can hold the company accountable for its schedules except its own passengers. The fans on my Electrolux oven are noisy. If theyre not apologetic about the issue, Ill do my best to reach out to someone higher up with my concerns.. They 'll help you out information at the origination terminal, an attorney from the District //kazuyasu.net/owev3mx/what-happens-if-you-miss-your-greyhound-transfer >. 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