Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. Unfortunately, the accidental switching-on of audio description is bothering many people, hence this article to help you if you are dealing with the same glitch. It was annoying af. Start watching something and then press the Select button on your remote (D-pad center button). How do I turn on my headset mic on Xbox one? Start playing something, then click the screen. 43 Town & Country Drive Another way to get rid of audio description is to use a descrambler. To change the caption styling, choose your Settings icon , and then choose Closed Captioning. Audio: Under Audio, choose a language (to turn off narration, choose English - Original instead of English - Audio Description.) Thank you for the help, I'm on latest version and that didn't fix the issue. Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. HBO Max is a new streaming service that offers a wide range of content, including movies, TV shows, and documentaries. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. California Consumer Privacy Act | Los Angeles, April 1 - Last week, HBO Max became the latest streaming giant to add audio description to their content. This includes major films like Godzilla vs. Kong, The Conjuring 3: The Devil Made Me Do It, The Suicide Squad, Dune and Matrix 4. No matter what I try, the narration plays every time and I haven't found a single way to disable it. When you sign up for HBO Max, you may notice that your account has a narrator. From there, select "Settings" and then "General." Under "Narrator," you can toggle the narrator off. Why cant I turn off Audio Description on HBO Max? The agreement called for at least 1,500 hours of described content on HBO Max by the end of this March, increasing to at least 6,000 hours by the end of March 2023. Toggle the Descriptive Audio option off. There may be times when you dont want HBO Max to narrate your shows and movies. Go to the app's menu and turn Audio Description off. The rollout follows a settlement between WarnerMedia and blind individuals and advocacy groups that was reached last October. At the time of this articles publication, all of the titles listed above now have audio description available. HBO Max is a streaming service that offers a wide range of TV shows, movies, and documentaries. To help visually impaired people to enjoy a show or a movie was the intention behind the feature. For example, in the HBO Max series "The Plot Against America," the narrator provides exposition on the historical events that the show is based on. Click X to save your changes. I have tried different methods of turning off the audio descriptions on HBO max and would like to help solve the problem for you as well. Set the HDMI to 5.1. The rollout follows a settlement between WarnerMedia and blind individuals and advocacy groups that was reached last October. Why is HBO Max Playing Audio Description? But if you find it has been turned on by accident, the easiest way to turn it back off is with a shortcut on the Roku remote. Sign out and then sign back in to deal with the problem. For example, the HBO Max series "Lovecraft Country" uses a whimsical, light-hearted narrator to contrast with the dark and spooky setting of the show. Phone or Tablet Computer TV Scroll down and select "Audio Description.". Now descriptive audio will be turned off, and you can go about your day without worrying about people knowing youre using a disability-related app. Turn them off on HBO Max under subtitles? Restart the App 6. With audio description, they can enjoy all of the content that HBO Max has to offer. In the lower-right corner, choose the Audio and Subtitles icon. Didn't work. 2. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Just follow these steps: 5. Fredericksburg, VA 22405. Hopefully, HBO will patch out the bug soon. A subreddit dedicated to HBO Max, the subscription video-on-demand streaming service from Warner Bros. If unsure how to do this we suggest you: Audio Description is a service that provides information about the visual elements of a program. Search for the Voice Recognition tool in the Smart features. Just be aware that if you disable them globally, you wont be able to turn them back on for individual titles. This will bring up a list of all the settings for HBO Max, and you can disable audio descriptions by selecting the "Disable Audio Description" option. Finally, you can contact your television provider and ask them to remove the audio description track from the signal. For more info, see Subtitles and captioning on Apple TV. Open HBO Max and select the show or movie you want to watch. Press the selection button on the remote to disable the Voice Guide. If youve already restarted and updated the app, then it could be a problem that occurred during installation. Watch on There are several ways that you can get rid of audio description on HBO Max. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. To disable audio description on HBO Max, open the app and go to Settings. How to turn off audio description on HBO max, 1. I checked the settings and apparently Audio Description was turned on, which is strange since I'm pretty sure I turned that off. Cheers. Use the up down keys to select English and press OK. | Fri 11 Jul 2014 17:20:51 #4 |. Those blasted subtitles keeps turning back on. 4. Some shows and movies have multiple audio and subtitle languages available. Havent figured out a way to make this permanent. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Ordered list. The first option is to clear your cache memory. I use a Samsung galaxy A32, however, the instructions are similar on other Andriod phones, Follow the following steps to clear the cache related to the app, Scroll using the arrows in the image below in order to see the steps, You may want to delete the app from your device altogether, Afterwhich you may want to reinstall the application over a WiFi connection, This can be done by taking the following actions, Start by closing the HBO Max app on your phone, Then close all of the other apps on your phone as well, Restart the app switch it on/open it and see if the audio descriptions are still there or if they have disappeared, If they are still there, then repeat steps 1 and 2 and restart your phone. In "Settings," select "Accessibility." Dave Johnson 4. To disable HBO Maxs narration, follow these steps: 1. Press the Home button on the Roku remote. The audio descriptions and other changes will [allow] our community to share equally with family and friends in the truly universal pastime of viewing television and movies, said Dan Spoone, president of the American Council of the Blind, in a statement today. I checked the settings and apparently Audio Description was turned on, which is strange since I'm pretty sure I turned that off. In the Audio section,tap English Audio Description.. If youre looking to turn off the narrator on HBO Max, there are a few steps you can take. The agreement called for at least 1,500 hours of described content on HBO Max by the end of this March, increasing to at least 6,000 hours by the end of March 2023. Second, use the arrow buttons to scroll down and select Settings. Many consumers also may not be comfortable going to the theater as the pandemic continues. This makes it an affordable option for people who are looking for a quality streaming service. With the addition of this service, HBO Max now joins other streaming services like Netflix, which has been providing audio description on all of their original content for several years. Check out some articles below for a nice set of headphones that you could use to listen to your favourite HBO max Shows, If you would like to read more articles like this then click any of the articles below. The narrator will now be turned off on HBO Max on Roku. On iPhone or iPad, you can turn on audio descriptions to have scenes in videos described to you. In the upper-right corner, tap the Audio and Subtitles button. There are some other things that you can try if you are not getting any audio. This narrator is there to provide an introduction to the service and to give you an overview of its features. Privacy Policy | Here's how to do it. In the Audio section, select English Audio Description, then click the X to close the window. example, a detailed narration of the scene or action that's taking place). Why cant I turn off Audio Description on HBO Max. Use the arrow buttons on the remote control to navigate the System option and press Enter. Navigate with the arrow buttons to Accessibility and activate it by pressing Enter. Find the Narration or Audio Guidance or Audio Description feature and set it to OFF. Press the Exit button to save changes. Start playing something, then click the screen. On your tv, go to the System options, then click on Settings. Click on Menu and select Settings. Toggle the switch to the "Off" position. Try using another HDMI port on your TV. If you want to turn off audio description on HBO Max, you can do so by following these steps: 1. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. Follow the below steps to update the HBO Max app on your Samsung TV. This is particularly useful when your HBO Max app is on your phone. This is a common strategy for streaming services, as it can help them stand out from the competition. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I tried exiting the show and coming back, didn't work. I tried closing the app and reopening it. Really, really annoying. Reddit for the win! Click on Menu and select Settings. Unplug your streaming media player (e.g. Fortunately, both are easy to toggle on and off. Using AppleTV 4K (1st Gen) and every time I watch something on HBO Max, I have annoying Audio Description. To change the caption styling, choose the Settings icon , and then choose Closed Captioning. Maybe there is something wrong with the soundcard in your device and this would pick it up. Amazingly inexcusable bug for a company this size. How To Convert Video To Audio Online Free. Turn off Audio Description permanently Using AppleTV 4K (1st Gen) and every time I watch something on HBO Max, I have annoying Audio Description. Latest version and description won't turn off while watching all content. 12 22 HBO Max HBO Television 22 comments Best Add a Comment jsgator99 3 yr. ago I have checked other movies and there is no narrator. Overall, the narrators voice provides a sense of calm and assurance, and her presence is a helpful addition to HBO Max. Most of the time, the fault is in the smart tv settings. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. One unique feature that HBO Max announced is its use of a narrator. Open HBO Max and sign in to your account. Since HBO Max decided to provide descriptions with titles in order to broaden its appeal to many consumers, many users find these audio descriptions annoying and getting in the way of their favorite shows. To turn off audio descriptions, re-open the Audio and Captions menu and choose the original language in the Audio section. The first is that HBO Max is trying to differentiate itself from other streaming services, such as Netflix and Hulu. Select Voice Guide twice. How do I turn off narrator on HBO Max Roku? Usually the feature can be found in your TV's Settings menu, under Accessibility . Close the Settings menu and enjoy your show! See below for additional details. To change the caption styling, choose your profile icon (upper-left corner), and then choose Closed Captioning. If the audio description track for future releases are available same-day as well, that would be a huge win for the low-vision/blind community. Contact HBO Max Support 7. Confirm that you have tried all the steps and options before giving up and calling customer service. How do I turn off narrator on HBO Max on Roku. Updated hbo max app and it stopped immediately. Explain the problem in detail and check to see if they have a troubleshooting guide. Some users are still having problems with audio descriptions, regardless of the methods outlined in this article. If you prefer, you can find the Screen Reader controls in the Accessibility menu. Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. DMCA. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. HBO Max is also available at a lower price point than other streaming services. Create an account to follow your favorite communities and start taking part in conversations. Is there a way to create two options, audio description or non audio description. Here you can choose the Primary option to play without descriptive audio. There are a few reasons. This helps ensure that viewers are caught up on the story before it begins. You can also turn closed captions on and off by pressing the Star button (*) on your Roku remote, and then choosing: On replay, Off, or On always. To turn this off, choose the Audio and Subtitles icon and then an audio language (e.g. When you press the button you normally get two audio options. But I usually watch it on my macbook so theres no updating I can do. If you want to switch on subtitles or audio descriptions, then under the subtitles, you can click on the English CC prompt. Which method did you use to resolve the issue? WarnerMedia also has pledged to improve accessibility for their low-vision and blind audiences this week by: Due to restrictions during the pandemic this past year, HBO Max announced that every Warner Bros. film will be released on HBO Max the same day as the films will be in theaters. Overall, HBO Max is a great option for people who are looking for a streaming service that supports audio description. Third, you can go to the Audio Description Settings on your TV and turn it off. For a complete list of all HBO Max audio described content that is updated frequently, check out the Audio Description Project on the website for the American Council for the Blind here: https://acb.org/adp/hbomaxad.html. Its wide range of content and affordable price point make it a great choice for anyone who is blind or has low vision. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Unordered list. Go to your display and sound settings and confirm that the HDMI is uncompressed. How do I turn off descriptive audio on HBO Max on Roku? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The feature might have turned on accidentally, and now it is bothering the viewer by not turning off. Audio description won't turn off. By releasing details about its upcoming shows and movies, HBO Max is hoping to get people excited about its service. To change the audio settings on HBO Max, follow these steps: 1. While the video is playing, press the * button. In short, this article discusses how to turn off voice narration and closed captions in HBO Max. Training customer service representatives on how to better assist customers with disabilities, which includes sensitivity training and assistive technology. Alex Howard earned a Bachelors degree in Cinema and Television from California State University. 5. HBO also has many shows with more adult themes such as True Bloodand Euphoria. Start watching something and then click the screen. Click the middle of the circle button on your Firestick remote. The reason, they believed, was due to the Spanish conquest and colonization of 1Sector of the Genetics of Industrial Microorganisms, The Federal Research Center Institute of Cytology and Genetics, The Siberian Branch, The Russian Academy of Sciences, Novosibirsk, Russia2Center You can put this solution on YOUR website! Activate Accessibility, then click on Audio Description/Narration and turn it off. I can turn it off but it just comes back on at the start of every episode. For the first week of release, there was no audio description, but as of last week, the film has audio description on both the color and black and white versions. I found that I have to enable descriptive Audio and then immediately disable to turn it off. I have fully updated everything. This is happening to me aswell. Only with Wonder Woman. Ben Patterson Discovery. Fortunately, its easy to turn off descriptive audio. Create an account to follow your favorite communities and start taking part in conversations. Any fixes for this? Descriptive Audio is a feature that each streaming service implements on its own, so if you hear it and want to disable it, you need to do it from within the streaming app where you hear the audio. Sometimes there may be a glitch that causes the app to do things its not supposed to do. However, this does not impact our reviews and comparisons. For example, in the HBO Max series "The Outsider," the narrator provides background on the characters and the setting. Other reasons may include, a problem in Settings, a bug or you might need an HBO Max updated version. Press the Back button to save your changes. To turn audio descriptions on, grab your Roku remote and do the following: Using HBO Max through a PC is one of the more convenient ways to stream. Ensure that if you have Bluetooth on, then it is paired to your device and not anyone elses device. 3. Los Angeles, April 1 Last week, HBO Max became the latest streaming giant to add audio description to their content. Finally, the narrator can help draw attention to important plot points. Your email address will not be published. it is a best practice to make your urls as long and descriptive as possible. This is usually done to comply with accessibility laws, but it can be annoying if you dont want to listen to the audio description. RespectAbility and The RespectAbility Report is a GuideStar Platinum Participant. How do I turn off Audio Description on HBO Max app? 1 Kudo. If you have any questions about how to use the service, her narration can provide the answers you need. 1. For those who are unaware, audio description is a secondary audio track, which consumers can turn on and off, that narrates the scene in between lines of dialogue to help low-vision/blind viewers better understand the scene. HBO Max has two different ways of disabling audio descriptions: one that is specific to individual movies and TV shows, and one that is global for all content. HBO Max features great content, but it doesnt matter if you cant enjoy it to the full. Your video shouldnt have audio descriptions now. You can also turn captions or subtitles on or off and customize their appearance. Many streaming apps offer an accessibility feature called descriptive audio that describes the scene aloud, but it's turned off by default. 2 Answers By Expert Tutors Stay organized with collections Save and categorize content based on your preferences. Here's how: Navigate HBO Max Press Tab or the arrow keys to move between items. The accidental switching on of the audio description can be removed by clearing the cache. The service offers both a free trial and a paid subscription. I couldn't believe I didn't think of this but I am glad that you did, and posted it thanks, We have updated our hbomax app and turned off the audio narration but its still going. It will also discuss the different things that you can do if the standard method of turning off audio descriptions on HBO Max does not work. It let me turn off captions and select the description option and then select English and it stopped but I have to do that every time another episode or movie plays. However, if you have Apples smart tv, all you need to say is, Siri, turn off voiceover, and the rest will be done by the tv. Open the drop-down menu on your smart tv. The Bottom Line how to turn off audio description on hbo max And mass customization are forcing companies to find flexible ways to meet customer demand. Select Screen Reader. 5.. Not all TVs have the ability to turn off audio description, so you might need to purchase a new TV if thats something youre interested in.
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